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Troubleshooting
Unit is not plugged in. Plug power cord into electrical outlet.
Household circuit breaker / ground fault interrupter has tripped or blown a fuse. Reset circuit breaker / ground
fault interrupter, or replace fuse. For assistance, contact a licensed electrician.
Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.
This is normal. Water is being dispensed into Base.
Water level in Tank is empty or too low. Refill with clean, cool tap water. (See HOW TO USE for instructions.)
Unit has reached its set point. When set humidity level is reached, the Fan will turn off until humidity level in the
room drops below humidity set point.
Airflow is blocked. Remove obstruction.
Unit settings are too low. Set to High Fan Speed or turn up humidistat for maximum humidity output.
The additional sodium in chemically softened water may cause Filters to harden or become mushy. Try using
untreated tap water or distilled water.
Try adding Bacteriostat or Water Treatment found at most hardware or home specialty stores to the water. Or
periodically remove the Filters and clean, by soaking them in cool tap water and two teaspoons of white vinegar.
Let stand 20 minutes, then rinse in cool water. Allow excess water to run off and dry before replacing them in the
Base. DO NOT wring.
Unit fails to power on.
Unit makes a bubbling
or gurgling sound.
Unit is not producing
desired amount of
humidity.
Filters are in need
of replacement too
often.
Problem Possible Cause and Solution