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VORNADO AIR LLC
5-YEAR LIMITED WARRANTY
Vornado Air LLC (“Vornado”) warrants to the original consumer or
purchaser that this TVH500 heater (“Product”) is free from defects in
material or workmanship for a period of five (5) years from the date of
purchase. If any such defect is discovered within the warranty period,
Vornado, at its discretion, will repair or replace the Product at no cost if the
Product is returned to Vornado postage-paid. Repairs not covered by the
warranty or outside the warranty period will require a fee to cover the cost of
materials, handling and shipping.
This warranty does not apply to defects resulting from abuse of the
Product, modification, alteration, repair or service of the Product by
anyone other than Vornado, mishandling, improper maintenance,
commercial use of the Product, damages which occur in shipment or are
attributed to acts of God.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights, and you may have
other rights that vary from state to state.
For warranty or repair service, call 1-800-234-0604 or email
consumerservice@vornado.com to obtain a Return Authorization
(“RA”) form. Please have or include your Product’s model number and
serial number, as well as your name, address, city, state, zip code and
phone number when contacting Vornado for warranty service. You may
be required to provide the original sales receipt. For your records:
Staple or attach your original sales receipt to this Owner’s Guide. Please also
write your Product’s serial number below (located on product specs decal).
Serial No.______________________________________
After receiving the RA form, ship your Product to:
Vornado Air LLC
Attn: Warranty & Repair
415 E. 13th Street
Andover, KS 67002
To assure proper handling, packages must be clearly marked with the RA
number. Packages not clearly marked with the RA number may be refused at the
receiving dock.
Please allow 1-2 weeks for repair and return of your Product after the
Product is received.
Product registration available online at www.vornado.com.
© 2011 Vornado Air LLC Andover, KS 67002
Specifications subject to change without notice. Vornado® is a trademark owned
by Vornado Air LLC. Designed, engineered and assembled in the U.S.A.
VORNADO CONSUMER SERVICES
8
www.vornado.com
consumerservice@vornado.com
800.234.0604