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Compare the actual input rate to that given on the heater’s rating
plate. In the example, the 65 full input rate should be
65,000 Btuh (19.0 KW) for natural gas.
VENT SYSTEM
Examine the venting system every 6 months for obstructions and/
or deterioration of vent piping.
RELIEF VALVE
At least once a year the temperature and pressure relief valve
should be checked to ensure that it is in operating condition.
(During manual operation of this valve, avoid any contact with hot
water and take preventive steps for water damage). Lift the lever at
the top of the valve several times until the valve seats properly and
operates freely.
WARNING
THE WATER PASSING OUT OF THE VALVE DURING THIS
CHECKING OPERATION MAY BE EXTREMELY HOT. AVOID
CONTACT AND DISCHARGE SAFELY TO PREVENT WATER
DAMAGE.
If the temperature and pressure relief valve on the heater discharges
periodically or continuously, a problem exists. This may be due to
unusually high water temperatures or pressures in the system, or
to a faulty relief valve. Contact your dealer or a qualified service
technician to find the cause of the problem and to correct it. This
may also be due to thermal expansion in a closed water supply
system. Contact the water supplier or local plumbing inspector on
how to correct this situation. DO NOT PLUG THE TEMPERATURE
AND PRESSURE RELIEF VALVE.
WARNING
SHOULD OVERHEATING OCCUR OR THE GAS SUPPLY FAIL TO
SHUT OFF, TURN OFF THE MANUAL GAS CONTROL VALVE TO
THE APPLIANCE.
HOT WATER ODOR
On occasion, hot water may develop a strong odor. If this occurs
drain the heater completely, flush thoroughly, and refill. If the
problem persists, chlorination of the heater and replacement of
the factory installed magnesium anode with an aluminum anode
may correct the condition.
Occasionally water softener companies recommend removal of
heater anodes for odor reasons.
CAUTION
Unauthorized removal of heater anode will void the warranty.
Replace the anode as necessary to maintain corrosion protection.
For further information contact your dealer.
ANODE ROD INSPECTION
The heater tank is equipped with an anode rod to provide corrosion
control. At least once a year the anode rod should be checked to
determine if replacement is necessary. Initially the anode rod is
approximately 7/8" (22mm) in diameter with a 1/8" (3mm) diameter
steel core wire running down the center of the anode material.
THE ANODE SHOULD BE REPLACED when the 1/8" (3mm)
diameter core wire is visible as this means that the anode material
has been expended in the control of corrosion.
NOTE: Anode rod inspection may need to be made more
frequently in areas subject to acid rain that obtains their water
supply from surface water as the low pH will accelerate anode
activity.
CAUTION: Close cold water inlet valve serving heater and open
nearby hot water faucet to relieve the pressure in the heater
before attempting to remove anode(s) for inspection.
WINTER PROTECTION
In regions where freezing weather is encountered, all water must
be drained from unit and piping when out of service (water shut
off). Drain valve must be left open until unit is returned to service.
REPLACEMENT PARTS
Now that you have purchased this water heater, should a need
ever exist for repair parts or service, simply contact the company it
was purchased from or direct from the manufacturer listed on the
rating plate on the water heater.
Be sure to provide all pertinent facts when you call or visit.
Selling prices will be furnished on request or parts will be shipped
at prevailing prices and you will be billed accordingly.
The model number of your gas water heater will be found on the
rating plate located above the gas control valve.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE
FOLLOWING INFORMATION:
• MODEL NUMBER
• TYPE GAS (NATURAL OR PROPANE [L.P.])
• SERIAL NUMBER
• PART DESCRIPTION
CHECKLIST
Before contacting your dealer, check the water heater to see if the
apparent malfunction is caused by some external fault. Consulting
this checklist may eliminate the need for a repair call and restore
hot water service.
NOT ENOUGH OR NO HOT WATER
1. Check to see if the pilot flame is lit.
• To relight the pilot, follow the instructions on the heater or
in this manual.
• Check to see if the main gas Shut-off valve in the gas
supply pipe is partially closed or the water temperature
dial is set too low.
2. Look for leaking or open hot water faucets. Check for excessive
usage.
3. Your gas company can check the gas input to the heater to see
that it is correct. An underfired heater will not produce hot
water at its normal recovery rate.