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If you have a problem
If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check
list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse or tripped breaker
•
Replace fuse or reset breaker
• Thermal protector activated
•
Allow cleaner to cool for 30 minutes
(this will reset the thermal
protector)
Problem: Cleaner/tools won’t pick up
Possible cause
Possible solution
• Broken or worn belt
•
Replace belt
• Agitator brush roll worn
•
Replace brush roll
• Cloth/paper filter bag full
•
Empty
/
change filter bag
• Incorrect carpet height setting
•
Move nozzle control knob to lower
setting
• Blockage in air flow passage
•
Clear blockage
Problem: Cleaner hard to push
Possible cause
Possible solution
• Incorrect carpet height setting
•
Move nozzle control knob to lower
setting
5. Remove bottom plate, belt and
agitator (see “The belt” section).
Look into opening (D) for
blockages and remove.
6. Remove agitator shield (see Fig.
44) and remove any loose debris
which may have accumulated under
it.
Thermal Protector
An internal thermal protector has
been designed into your cleaner to
protect it from overheating.
When the thermal protector acti-
vates the cleaner will stop run-
ning. If this happens proceed as fol-
lows:
1. Turn cleaner OFF and disconnect
it from the electrical outlet.
2. Check secondary and final filters
for dirt accumulation.
3. Refer to “Clearing blockages”
section.
4.
When cleaner is unplugged and
motor cools for 30 minutes, the ther-
mal protector automatically resets
and cleaning may continue.
If the thermal protector continues to
activate after following the above
steps, your cleaner may need ser-
vicing (see “Service” section).
Clearing blockages
Disconnect cleaner from electrical out-
let.
Low suction or pick up may be due to
a blockage in the system. Refer to the
following steps to check for blockages
continuing with each step until the
blockage is found:
1. Check fullness of filter bag; change
if needed.
2. Plug cleaner in and turn ON.
Check for suction at end of
hose (A).
a. If there is
suction, turn cleaner
OFF and continue with step 3.
b. If there is no suction, turn cleaner
OFF and check for blockage in hose
and dirt tube as follows:
1) Disconnect hose from dirt duct
(C) by reversing procedure for
“Attach hose” on pg. 3, Fig. 7 and 8.
2) Clear out hose
3) Look into (C) and remove any
blockage
3. Check connection at hose tube (B);
remove any blockage.
4. Turn cleaner OFF and unplug.
11
49
49
50
50
A
B
C
D