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Warranty
Soleus International Inc. warrants the accompanying Soleus Air Wall Mounted Mini Split Heat Pump Air
Conditioner (KFIHP-09-ID/KFIHP-09-OD; KFHHP-12-ID/KFHHP-12-OD) to be free of defects in material
and workmanship for the applications specified in its operation instruction for the period of labor and parts
specified below.
5 YEARS FOR COMPRESSOR
1 YEAR FOR OTHER COMPONENTS
This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine
maintenance. This warranty does not apply to uncrating, setup, installation, removal of the product for
repair or reinstallation of the product after repair.
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of
Soleus International including, but not limited to, any malfunction, defect or failure caused by or resulting
from unauthorized service or parts, improper maintenance, operation contrary to furnished instructions,
shipping or transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect
power line voltage, fire, flood or other Acts of God, or normal wear and tear.
Warranty service must be performed by a qualified HVAC contractor. Soleus maintains a centralized
service network to provide parts and assist in resolving service problems if difficulties are encountered.
Soleus agrees to provide service information, sell repair parts and reimburse the dealer /servicer for parts
and services in accordance with Soleus International’s Policies and Procedures.
SOLEUS INTERNATIONAL MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED
WARRANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS
SPECIFIED ABOVE. SOLEUS INTERNATIONAL DISCLAIMS ANY LIBILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS
INTERNATIONAL INC.’S LIABILITY EXCEED THE RETAIL VALUE OF THE AIR
CONDITIONER.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover
used, internet sales, salvaged, or refurbished products.
FOR TECHNICAL SUPPORT AND WARRANTY SERVICE
Soleus International Inc.
Tel: 1-888-8 SOLEUS
Monday through Friday, 9:00 AM to 5:00 PM, PST
Email: Contact@soleusair.com
Website: www.soleusair.com