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Cleaning
¾ Before cleaning, turn off the heater, unplug the power cord and allow the
heater to cool.
¾ Do not immerse power cord and plug or heater in water or other liquid or pour
water or other liquid over the heater.
¾ Use a vacuum cleaner to remove dust and lint from the metal grille of the
heater.
¾ Wipe the heater with a dry cloth to remove dust and a damp cloth [not wet] to
clean off stains.
¾ Do not use detergents, abrasive cleaning powder or polish of any kind on the
body of the heater, as these can damage the finish.
Storage
¾ Store the heater in a cool dry location. Preferably, to prevent dust and dirt build
up, use the old packaging to repack the unit.
Troubleshooting
HEATER WILL NOT HEAT
1. Check if the heater is plugged in and turned on.
2. Check if the Temperature Control Knob is in the right position.
3. Check if any objects are covering the unit.
HEATER WILL NOT TURN ON
1. Check if the power cord is plugged into an electrical outlet.
2. Check if electricity or the main fuse is working.
3. Make sure the power switch is at [ON] position.
4. Check if the heater is on the Thermostat Control condition [ensure the Light
Indicator is on].
WARRANTY
One Year Limited Warranty
Soleus International Inc. warrants the accompanying Soleus Air HGW-308 to be free of defects in
material and workmanship for the applications specified in its operation instruction for a period of
ONE (1) year from the date of original retail purchase in the United States or Canada.
If the heater exhibits a defect in normal use, Soleus International Inc. will, at its option, either
repair or replace it, free of charge within a reasonable time after the heater is returned during the
warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty
Certificate along with a copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
1) Damage, accidental or otherwise, to the heater while in the possession of a consumer not
caused by a defect in material or workmanship.
2) Damage caused by consumer misuse, tampering, or failure to follow the care and special
handling provisions in the instructions.
3) Damage to the finish of the case, or other appearance parts caused by wear.
4) Damage caused by repairs or alterations of the heater by anyone other than those authorized
by Soleus International Inc.
5) Freight and Insurance cost for the warranty service.
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY
ARE LIMITED TO ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY.
SOLEUS INTERNATIONAL INC. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL
INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE HEATER FOR BREACH OF
ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS HEATER.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or
do not allow limitation on implied warranties, the above limitations and exclusions may not apply
to you. This warranty gives you specific legal rights, and you may also have other rights that vary
from state to state.
For Warranty, Technical Support, Customer Service, Missing or Defective Parts
Please Call (888) 876-5387
Or Write To:
Soleus International Inc.
9451 Telstar Ave.
El Monte, CA 91731 USA
www.soleusair.com