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PRobleM solVInG GUIDe
PROBLEM
Vacuum won’t turn on
Vacuum won’t pick up or
low suction
Dust escaping from
vacuum
POSSIBLE REASON
• Battery is fully discharged
• Needs service
• Vacuum bag full
• Broken belt
• Worn brushroll
• Vacuum bag not installed
properly
POSSIBLE SOLUTION
• Charge battery (page 6)
• Take to Authorized
Simplicity Retailer
• Install new bag (page 9)
• Replace belt (page 12)
• Replace brushroll (page 12)
• Install bag properly.
Review bag installation
(page 9)
Troubleshooting
Any other service should be performed by an Authorized Simplicity Vacuum Retailer.
To locate your nearest Authorized Retailer, visit our website at
www.SimplicityVac.com or call 888-9-SIMPLY.
For Best Performance
• Keep your vacuum clean and in good operating condition.
• Change the vacuum bag once a month or when the bag is 2/3 full to maximize
cleaning performance.
• Always use genuine vacuum bags and replacement parts. Use of other products may
result in poor cleaning performance, potential vacuum cleaner damage and may void
vacuum warranty. Genuine products are designed for maximum cleaning performance.
• Have your vacuum checked annually by your Authorized Simplicity Retailer.
• Store your vacuum carefully in a dry area.
• For optimum cleaning performance and safety, follow your owner’s manual instructions.
Key Replacement Parts
• Genuine HEPA Media Vacuum Bags: SLH-6
• Genuine Vacuum Belts: S10B-2
WARNING! To Reduce the Risk of Electrical Shock or Injury From Moving Parts, Unplug the
Charger from the Charge Pont and remove the Battery Before Servicing or Cleaning
the Vacuum.
CAUTION! To Reduce the Risk of Electric Shock, Do Not Handle Charger Plug or Appliance with
Wet Hands.