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Problem Solving Guide
PROBLEM
Vacuum won’t turn on
Vacuum won’t pick up or low
suction
Dust escaping from vacuum
POSSIBLE REASON
• Power cord not rmly
plugged in
• Blown fuse or tripped
breaker
• Needs service
• “Carpet” switch not on
• Vacuum bag full
• Clogged lter
• Hose clogged
• Worn brush strips
• Broken belt
• Tool activation dial turned on
• Dust cover not seated properly
• Filter not installed
correctly
• Vacuum bag not installed
correctly
POSSIBLE SOLUTION
• Plug unit in rmly
• Check house fuse or
breaker. Replace fuse /
reset breaker
• Take to Authorized Retailer
• Turn “carpet” switch on
• Install new bag
• Install new lter
• Remove obstacle
• Replace brush strips
• Take to Authorized Retailer
for belt replacement
• Turn tool activation dial to
“off” position
• Reinsert the dust cover and
secure latch
• Review lter installation
(page 20)
• Review bag installation
(page 19)
Key Replacement Parts
• Genuine HEPA Media Vacuum Bags: SXH-6
• Genuine Filters: SF9-1 (X9 only), SF9G-1 (G9 only)
Any other service should be done by an Authorized Simplicity Vacuum Retailer.
To locate your nearest service center, visit our website at www.SimplicityVac.com.
For telephone customer support please call 1-888-9-SIMPLY.
Troubleshooting
WARNING! To Reduce the Risk of Electrical Shock or Injury From Moving Parts, Unplug
Before Servicing or Cleaning.
CAUTION! To reduce the risk of electric shock, do not handle plug or appliance with wet hands.