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Figure 19 Feed system access through hopper
under the control knob came on. This light is the Hi
Temp/Flue Indicator Light.
Solution: The Hi-Temp/Flue Indicator light indicates
that fly ash has built up in the exhaust system and/or
there is a restriction in the exhaust/flue system. Check
the pipe system for excessive ash and clogging,
particularly the vent cap. Remove the clean out cap
on the tee and make sure that ash has not blocked the
exhaust air flow. This automatic shut down in case of
flue clogging is a safety feature and if the shut down
occurs it means you have a problem and should
consult a service technician and/or clean your pipe
and heater thoroughly. If you feel the fly ash build up is
excessive, we suggest that you try another brand. In
moist climates the pellets and fly ash can actually
absorb moisture from the air and create creosote and
a severe clogging problem. Keep this in mind when
you store and handle your pellets. The heater warranty
does not cover the quality of the fuels used or the way
they may be handled either before or after you've
purchased them.
7. Problem: I press a “Run” button and the heater did
not start.
Solution: Check for AC power. The autolite system
requires 110V AC power to operate. If heater only
12VDC battery power, follow manual light procedure. If
AC power is available, clean burn pot for heavy ash
deposit. Heavy ash deposits will act as insulator and
not allow pellets to light. Check autolite fuse located
on fuse panel to confirm fuse is not blown. Replace
fuse with 5 amp if required.
8. Problem: I started to add pellet fuel and the heater
went out.
Solution: The heater incorporates a safety switch
that will disable the feed system when the hopper door
is open. If fuel is to be added while heater is in
operation it must be accomplished with in several
minutes of opening the door.
9. Problem: I turned off the switch and the heater kept
running.
Solution: This is normal. The exhaust blower will
keep running until it cools down and then it will
automatically turn off. This can vary by the tempera-
ture the exhaust has reached and the temperature of
the cooling air.
10. Problem: Feed system jammed.
Solution: This condition is caused by fuel contaminated
with hard materials such as rocks or metal objects. To
correct this remove all pellets from hopper. Unplug
heater from any power source (12V & 110V). Remove
the (4) nuts with a 3/8" nut driver attaching access cover.
Carefully remove cover and vacuum out remain pellets.
Locate the object jamming auger and reassemble. Plug
heater into power source and push “Run” button. With
hopper door open, press safety switch down and view
auger operation. If auger turns freely add fuel. And prime
fuel system.
HI TEMP/FLUE RED WARNING LIGHT:
When the Hi-Temp/Flue indicator light comes on (red lite
beneath control knob) it means a fault has been detected in
either the flue system, over temperature, or fan/feed motor.
Slow Flash Red Light - Indicates a blocked flue. Check flue
and clean out for built up ash deposits.
Solid Red Light - Indicates an over temperature. Check the
air intake at rear of unit. Turn the feed trim down 25% to
reduce fuel rate.
Fast Flash Red Light - Requires unit to be unplugged to
reset. Indicates a feed motor jam or fan motor fault. Fan
motor test would require running unit on “fan and clean” only
to determine if red light indication is repeated. If not, feed
system is jammed and requires the hopper access cover to
be removed and jammed material to be removed. If this
condition continuos contact your dealer for service.
TRIM KNOB ADJUSTMENT:
Underneath the control knob you will find a small round knob
that will turn forward and reverse. This knob can control the
feed motor rate. By turning the knob clockwise you can
increase the burn rate and by turning it counterclockwise you
can decrease the burn rate. Use this to change the overall
rate for different pellets. For instance, if the pellet has high
ash and burns dirty decrease the "trim" and if the heater
goes out on low or has low flame increase the "trim".
Move this KNOB carefully! It is designed to fine tune your
LOW setting in the event you change brands of pellets
and/or live at a higher elevation.
Customer Service & Replacement Parts
Replacement parts are available from your local dealer or
on-line @www.sierraproductsinc.net . Our call or write:
Customer Service
Sierra Products, Inc.
5061 Brooks St., Ste. B, Montclair, CA 91763
Phone 1-909-399-3355 x21
Fax 1-909-399-3357
www.sierraproductsinc.net