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ENGLISH
TROUBLESHOOTING
E-17
Before calling for repair, please review the list below, since the problem may not be a unit malfunction.
SYMPTOM
REMEDY (not a malfunction)
The Remote Control does not
work
• Have the batteries been depleted?
• Are the batteries inserted correctly?
• Is a fluorescent lighting in the room flickering due to serv-
ice life? (Refer to E-7,E-9)
Odors and smoke are not re-
moved
• Clean the filters if they appear to be heavily soiled.
(Refer to E-15)
• Check to see that the filters have been removed from
their original plastic bags.
The CLEAN-SIGN Light lights
green even when the air is im-
pure
• The air could be impure at the time the unit was plugged
in. (Refer to E-13)
The CLEAN-SIGN Light lights
orange or red even when the air
is clean
• The sensitivity of the sensor becomes unstable when
the opening of the odor sensor is dirty or is clogged.
Clean the dust around the sensor opening using a
vacuum cleaner. (Refer to E-15)
•When in Clean Mode ( or Ion Control Mode), the
Plasmacluster Indicator Light color will not change.
A clicking or ticking sound is
heard from the unit
• Clicking sound is emitted when the unit is in the Ion Con-
trol Mode, and ticking sound is emitted when the unit is
generating ions.
If the sound is irritating, set the unit away from you.
This is normal and not a malfunction.
The discharged air has an
aroma or odor.
• Check to see if the filters are heavily soiled.
Check the Active Carbon Filter or replace the filters.
• Plasmacluster Air Purifiers emit small traces of ozone
which may produce an odor. These ozone emissions are
below safety levels set by the FDA.
The Plasmacluster Indicator
Light remains green (or blue)
and does not change
The unit does not operate when
cigarette smoke is in the air.
• Is the unit installed in a location that is difficult for the
sensor to detect cigarette smoke?
• Are the odor sensor openings blocked or clogged?
(In this case, clean the openings.) (Refer to E-15)