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www.shark sonicduo.com
FIVE (5) YEARS LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and
workmanship for a period of five (5) years from the date of the original purchase, when utilized for
normal household use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, return the complete appliance and accessories, freight prepaid. For assistance
with warranty service options or customer support, please call our customer care and product
specialists at 1 (800) 798-7398 or visit our website www.sharksonicduo.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating
LLC will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will
apply to cover the cost of return freight. *
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or
replacement of the unit at our option. This warranty does not cover normal wear of parts and does
not apply to any unit that has been tampered with or used for commercial purposes. This limited
warranty does not cover damage caused by misuse, abuse, negligent handling or damage due
to faulty packaging or mishandling in transit. This warranty does not cover damage or defects
caused by or resulting from damages from shipping or repairs, service or alterations to the product
or any of its parts, which have been performed by a repair person not authorized by EURO-PRO
Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any, is
limited to the specific obligations expressly assumed by it under the terms of the limited warranty.
In no event is EURO-PRO Operating LLC liable for incidental or consequential damages
of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of
incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to
include proof of purchase date and to attach tag to item before packing with
your name, complete address and phone number with a note giving purchase
information, model number and what you believe is the problem with the item.
We recommend you insure the package (as damage in shipping is not covered
by your warranty). Mark the outside of your package “ATTENTION CUSTOMER
SERVICE”. We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.
Product Registration
Please visit www.sharksonicduo.com or call 1-800-798-7398 to register your new Shark
®
product
within ten (10) days of purchase. You will be asked to provide the store name, date of purchase and model
number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By
registering you acknowledge to have read and understood the instructions for use, and warnings set forth in the
accompanying instructions.
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