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Manual - Rinnai Condensing Water Heaters 41
What is covered?
This Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai
written installation instructions, subject to the terms within this Limited Warranty document. This Warranty applies only to
products that are installed correctly. Improper installation may void this Warranty. Rinnai strongly suggests that you use a
state qualified or licensed installer who has attended a Rinnai product knowledge class before installing this water heater. This
Warranty extends to the original purchaser and subsequent owners, but only while the product remains at the site of the
original installation. This Warranty only extends through the first installation of the product and terminates if the product is
moved or reinstalled at a new location.
How long does coverage last?
Limited Warranty
Warranty Information
The installer is responsible for your water heater’s correct installation.
Please complete the information below to keep for your records:
Purchased from: _________________________________________________________________
Address: _____________________________ Phone: _________________________________
_____________________________
Date of Purchase: __________________________________
Model No.: ________________________________________
Serial No.: ________________________________________
Installed by: ___________________________ Installer’s License No.: _____________________
Address: _____________________________ Phone: _________________________________
Date of Installation: __________________________________
Consumer Support
Item
RC Series Period of Coverage (from date of purchase)
Used with Rinnai Air Handler
for domestic heating and water
Commercial Applications
including radiant heating
Heat Exchanger 12 years [1] [2] 10 years [1] [3] 5 years [1]
All Other Parts and Components 5 years [1] 5 years [1] [3] 5 years [1]
Reasonable Labor 1 year
Residential Applications
[1] Note: Period of coverage is reduced to 3 years from date of purchase when used as a circulating water heater within a hot water
circulation loop, where the water heater is in series with a circulation system and all circulating water flows through the water
heater, and where an aquastat / thermostat, timer, or an on-demand recirculation system is not incorporated. A system that
incorporates a continuous recirculation due to timer settings, excessive heat loss of the loop or aquastat / thermostat setting
will be treated as a continuous circulation system and have a reduced warranty of 3 years.
On-demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and cold lines or a
dedicated return line, and only activates when hot water is used.
There is no warranty coverage on product installed in a closed loop application, commonly associated with space heating
only applications.
Use of an MCC-91 controller in a residential dwelling will reduce the warranty coverage to that of a commercial warranty
application (except when an MCC-91 is used with a Rinnai Hydronic Air Handler).
The integrated controller on indoor models has a 1 year warranty on parts.
[2] Note: The Rinnai warranty for a heat exchanger used in a circulation system which is controlled through an aquastat / thermostat,
or timer, or an on-demand system is 12 years for residential applications.
[3] Note: Period of coverage is reduced to 5 years from date of purchase if the Rinnai water heater temperature setting exceeds 160º
F (71º C).