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PRobleM solVIng gUIDe
PROBLEM
Vacuum won’t turn on
Vacuum won’t pick up or
low suction
Dust escaping from
vacuum
POSSIBLE REASON
• Power cord not rmly
plugged in
• Blown fuse or tripped
breaker
• Needs service
• Vacuum bag full
• Broken belt
• Worn brushroll
• Vacuum bag not installed
properly
POSSIBLE SOLUTION
• Plug cord in rmly
• Check house fuse or
breaker. Replace fuse/
reset breaker.
• Take to Authorized
Riccar Retailer
• Install new bag
• Replace belt
• Replace brushroll
• Install bag properly.
Review bag installation
(page 8).
Troubleshooting
Any other service should be performed by an Authorized Riccar Retailer.
To locate your nearest Authorized Riccar Retailer visit our website
at www.Riccar.com or call 888.6.RICCAR.
• Keep your vacuum clean and in good operating condition.
• Change the vacuum bag once a month or when the bag is 2/3 full to maximize cleaning performance.
• Always use genuine vacuum bags and replacement parts. Use of other products may result in poor
cleaning performance, potential vacuum cleaner damage and may void vacuum warranty. Genuine
products are designed for maximum cleaning performance.
• Have your vacuum checked annually by your Authorized Riccar Retailer.
• Store your vacuum carefully in a dry area.
• For optimum cleaning performance and safety, follow your owner’s manual instructions.
Key Replacement Parts
• Genuine HEPA Media Vacuum Bags: RLH-6
• Genuine Vacuum Belts: R10B-2
For Best Performance
WARNING! To Reduce the Risk of Electrical Shock or Injury From Moving Parts, Unplug
Before Servicing or Cleaning.
CAUTION! To Reduce the Risk of Electric Shock, Do Not Handle Plug or Appliance with Wet Hands.