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24 U37 Regency ULTIMATE Rear Vent Direct Vent Freestanding Gas Heater
MAINTENANCE
MAINTENANCE
INSTRUCTIONS
1) Always turn off the valve before cleaning.
For relighting, refer to lighting instructions.
Keep the burner and control compartment
clean by brushing and vacuuming at least
once a year. When cleaning the logs, use
a soft clean paint brush as the logs are
fragile and easily damaged.
2) Clean glass (never when unit is hot), appli-
ance, louvers, and door with a damp cloth.
Never use an abrasive cleaner. The gold
louvers (and optional gold door) may be
scratched if abrasives are used to clean
them.
The heater is finished in a heat resistant
paint and should only be refinished with
heat resistant paint (not with wall paint).
Regency uses StoveBright Paint - Metallic
Black #6309.
3) Make a periodic check of burner for proper
position and condition. Visually check the
flame of the burner periodically, making
sure the flames are steady; not lifting or
floating. If there is a problem, call a qualified
service person.
4) The appliance and venting system must be
inspected before use, and at least annually,
by a qualified field service person, to en-
sure that the flow of combustion and ven-
tilation air is not obstructed.
During the annual service call, the burners
should be removed from the burner tray and
cleaned. Replace the embers but do not
block the pilot.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline,
and other flammable vapours and liquids.
Top View of pilot flame
GENERAL
VENT MAINTENANCE
Conduct an inspection of the venting system
semi-annually. Recommended areas to inspect
as follows:
1) Check the Venting System for corrosion in
areas that are exposed to the elements.
These will appear as rust spots or streaks,
and in extreme cases, holes. These compo-
nents should be replaced immediately.
2) Check for evidences of excessive conden-
sation, such as water droplets forming in
the inner liner, and subsequently dripping
out the joints, Continuous condensation
can cause corrosion of caps, pipe, and
fittings. It may be caused by having exterior
portions of the system being exposed to
cold weather.
3) Inspect joints, to verify that no pipe sections
or fittings have been disturbed, and conse-
quently loosened.
LOG REPLACEMENT
The unit should never be used with broken logs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove the
logs. The pilot light generates enough heat to
burn someone. If for any reason a log should
need replacement, you must use the proper
replacement log. The position of these logs
must be as shown in the diagram under Log
Installation.
Note: Improper positioning of logs may
create carbon build-up and will al-
ter the unit’s performance which
is not covered under warranty.
GOLD-PLATED DOORS
The 24 carat gold plated finish on the door
requires little maintenance, and need only be
cleaned with a damp cloth. DO NOT use
abrasive materials or chemical cleaners, as
they may harm the finish and void the warranty.
Clean any fingerprints off before turning the
unit on. If the door starts to discolour,
check the gasket seal and replace if nec-
essary.
DOOR GASKET
If the door gasket requires replacement use
7/8" diameter oval door gasket (Part # 650-920).
Top View of pilot flame
Incorrect flame pattern will have small, probably
yellow flames, not coming into proper contact
with the rear of the burner or thermopile.
6) Each time the appliance is lit, it may cause
condensation and fog the glass. This
condensation and fog is normal and will
disappear in a few minutes as the glass
heats up.
Never operate the appliance without
the glass properly secured in place
or with the door open.
7) Periodically check the pilot flames. Correct
flame pattern has three strong blue flames:
1 flowing around the thermopile and 1
around the thermocouple, and 1 flowing
across the rear of the burner (it does not
have to be touching the burner).
Note: If you have an incorrect flame
pattern, contact your Regency
dealer for further instructions.
SYSTEM AND ANY GAS CONTROL
WHICH HAS BEEN UNDER WATER.
CAUTION: ANY SAFETY SCREEN
OR GUARD REMOVED FOR SERV-
ICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERATING
THE APPLIANCE.
CLOTHING OR OTHER FLAMMA-
BLE MATERIAL SHOULD NOT BE
PLACED ON OR NEAR THE APPLI-
ANCE.
WARNING: CHILDREN AND
ADULTS SHOULD BE ALERTED TO
THE HAZARDS OF HIGH SURFACE
TEMPERATURE AND SHOULD
STAY AWAY TO AVOID BURNS OR
CLOTHING IGNITION. YOUNG
CHILDREN SHOULD BE CAREFUL-
LY SUPERVISED WHEN THEY ARE
IN THE SAME ROOM AS THE AP-
PLIANCE.
DO NOT USE THIS APPLIANCE IF
ANY PART HAS BEEN UNDER WA-
TER. IMMEDIATELY CALL A QUAL-
IFIED SERVICE TECHNICIAN TO
INSPECT THE APPLIANCE AND TO
REPLACE ANY PART OF CONTROL