Filter
Top Products
52
WARRANTY
LIMITED PARTS WARRANTY
RAYTHERM™ COMMERCIAL HEATERS
TYPES H, NH & WH
MODELS 133 TO 4001
SCOPE:
Raypak, Inc. ("Raypak") warrants to the original owner that all parts of this heater which are actually manufactured by Raypak will
be free from failure under normal use and service for the specified warranty periods and subject to the conditions set forth in this
Warranty. Labor charges and other costs for parts removal or reinstallation, shipping and transportation are not covered by this
Warranty but are the owner's responsibility.
ANY PART MANUFACTURED BY RAYPAK:
One (1) year warranty from date of heater installation, or eighteen (18) months from date of factory shipment based on
Raypak's records, whichever comes first.
SATISFACTORY PROOF OF INSTALLATION DATE, SUCH AS INSTALLER INVOICE, IS REQUIRED. THIS WARRANTY WILL
BE VOID IF THE HEATER RATING PLATE IS ALTERED OR REMOVED.
HEAT EXCHANGER WARRANTY:
Domestic Hot Water
Five (5) years from date of heater installation. Includes copper heat exchanger with bronze and cast iron waterways.
Ten (10) years from date of heater installation. Includes only cupro-nickel heat exchanger with bronze or cast iron waterways.
Space Heating (Closed Loop System)
Ten (10) years from date of heater installation. Includes both cupro-nickel and copper heat exchanger with bronze or cast iron
waterways.
Thermal Shock Warranty
Twenty (20) years from date of heater installation against "Thermal Shock" (excluded, however, if caused by heater operation at large
changes exceeding 150°F between the water temperature at intake and heater temperature, or operating at heater temperatures exceeding
230°F).
ADDITIONAL WARRANTY EXCLUSIONS:
This warranty does not cover failures or malfunctions resulting from:
1. Failure to properly install, operate or maintain the heater in accordance with our printed instructions provided;
2. Abuse, alteration, accident, fire, flood and the like;
3. Sediment or lime build-up, freezing, or other conditions causing inadequate water circulation;
4. High velocity flow exceeding heater design rates;
5. Failure of connected systems devices, such as pump or controller;
6. Use of non-factory authorized accessories or other components in conjunction with the heater system;
7. Failure to eliminate air from, or replenish water in, the connected water system;
8. Chemical contamination of combustion air or use of chemical additives to water.
PARTS REPLACEMENT:
Under this Warranty, Raypak will furnish a replacement for any failed part. The failed part must first be returned to Raypak if
requested, with transportation charges prepaid, and all applicable warranty conditions satisfied. The replacement part will
be warranted for only the unexpired portion of the original warranty. Raypak makes no warranty whatsoever on parts manufactured
by others, but Raypak will apply any such warranty as may be provided by the parts manufacturers.
TO MAKE WARRANTY CLAIM:
Promptly notify the original installer, supplying the model and serial numbers of the unit, date of installation and description of the
problem. The installer must then notify a Raypak distributor for instructions regarding the claim. If either is not available, contact
Service Manager, Raypak, Inc., 2151 Eastman Avenue, Oxnard, CA or call (805) 278-5300. In all cases proper authorization must first
be received from Raypak before replacement of any part.
EXCLUSIVE WARRANTY - LIMITATION OF LIABILITY:
This is the only warranty given by Raypak. No one is authorized to make any other warranties on Raypak's behalf. THIS
WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RAYPAK'S SOLE LIABILITY AND THE
SOLE REMEDY AGAINST RAYPAK WITH RESPECT TO DEFECTIVE PARTS SHALL BE AS PROVIDED IN THIS WARRANTY.
IT IS AGREED THAT RAYPAK SHALL HAVE NO LIABILITY, WHETHER UNDER THIS WARRANTY, OR IN CONTRACT, TORT,
NEGLIGENCE OR OTHERWISE, FOR ANY SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGE, INCLUDING DAMAGE
FROM WATER LEAKAGE. Some states do not allow limitations on how long an implied warranty lasts, or for the exclusion of
incidental or consequential damages. So the above limitation or exclusion may not apply to you.
This Limited Warranty gives you specific legal rights. You may also have other rights which may vary from state to state. We
suggest that you complete the information below and retain this certificate in the event warranty service is needed. Reasonable
proof of the effective date of the warranty (date of installation) must be presented, otherwise, the effective date will be based on
the date of manufacture plus thirty (30) days.
_____________________________________________________ ______________________________________________
Name of Owner Name of Dealer
_____________________________________________________ ______________________________________________
Address Address
_____________________________________________________ ______________________________________________
_____________________________________________________ ______________________________________________
Model No. Serial No.
Date of Installation:_____________________________________ Date of Initial Operation: ___________________________
RAYPAK, INC. • 2151 Eastman Avenue • Oxnard, CA 93030 • (805) 278-5300 • Fax (800) 872-9725 • www.raypak.com
P/N: 240532