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SERVICE & SUPPORT
In the event of a warranty claim or if service is required for this heater, please contact us at
the following:
Toll Free: 866-876-4332 (M-F 8:30am to 5:30pm CST)
Email us at: Service@Pelonis.com
For questions or comments, please write to:
Pelonis USA, Ltd.
2617 North Great Southwest Parkway
Suite 100
Grand Prairie, TX 75050, USA
For your records, staple your sales receipt to this manual and record the following:
DATE OF PURCHASE: ________________________________
________________________________
PLACE OF PURCHASE: ________________________________
________________________________
SERIAL NUMBER: ________________________________
________________________________
(STAPLE SALES RECEIPT HERE)
NOTE: PROOF OF PURCHASE IS REQUIRED FO
R
ALL WARRANTY CLAIMS
ONE (1) YEAR LIMITED WARRANTY
Please read all instructions before attempting to use this product.
Please return the Warranty Registration card within fifteen (15) days from the date of
purchasing this product.
PELONIS warrants as limited herein to the original purchaser of retail that each new
Pelonis Tower Ceramic Heater shall be free of defects in material and workmanship for a
period of one (1) year from the date of original purchase. This one (1) year warranty is
limited to the heating elements, motor, and electric control circuit board.
In the event of malfunctions or failure of your Pelonis Tower Ceramic Heater, simply deliver
or send the heater, postage prepaid along with PROOF OF PURCHASE, within the
warranty period of one (1) year, to PELONIS. PELONIS reserves the right to inspect the
claimed defective part or parts to determine if the defect or malfunction complaint is
covered by this warranty. PELONIS shall, within sixty (60) days after receipt of the product,
at its option, repair and/or replace the defective part or parts free of charge. This warranty
shall only cover defects arising from normal usage. PELONIS assumes no responsibility
whatsoever if the Tower Ceramic Heater should fail during the warranty period by reason
of:
Misuse, negligence, physical damage or accidents.
Lack of maintenance (see instructions for proper maintenance).
Repair by any unauthorized party during the warranty period.
Damage caused by connection to an improper input voltage (see specification
label on your heater).
PELONIS makes no further warranties or representations, express or implied except those
contained herein. No representative or dealer is authorized to assume any other liability
regarding the Tower Ceramic Heater. The duration of the implied warranty granted under
State law, including warranties of merchantability and fitness for particular purpose are
limited in duration should the duration of the express warranty grant it hereunder. Pelonis
USA shall in no event be liable for direct, indirect, special or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts, and/or the
above limitations or exclusion may not apply to you. This warranty gives you specific legal
rights and you may have other rights which vary from state to state.