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Pelican PSE1800/PSE2000 Premium Whole House Water Filter
& Salt Free Water Softener/Conditioner Combo
© 2013 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
PSE1800-2000 Rev M
Page 17
www.pelicanwater.com
(877) 842-1635
Troubleshooting
Problem Solution
Pressure is dropping off during the carbon wash. Turn the water off and let the tank sit about 30 minutes
to allow the carbon to settle down off of the basket
inside the tank.
If the pressure drops off again, let the system stand for
72 hours. There is air trapped in the carbon bed that
needs to be released from the tank. After 72 hours have
passed, continue the carbon wash by slowly turning the
water supply back on.
Water leaking at the top of the tank around the head. You may need to turn the head to tighten it. The tank
head is pre-installed hand-tight, do not overtighten the
head (just turn it snug).
The tank leans to one side or is not level. If the tank is not level, lift the tank straight up 6 inches
and tap it on the ground until the tank stands vertical.
The bottom of the tank is round and the boot allows the
tank to stand upright.
Water inside the tank is gray. This is normal with all carbon filters and this will slowly
fade away. The carbon inside the tank can still have air
pockets inside that when released, turn the water a little
gray with carbon dust. The carbon dust is harmless.
Water pressure is slowing. It is recommended that the Sediment Filter be replaced
every 6-9 months depending on the amount of
sediment present in the water supply. If the system has
been working properly and the pressure is slowing, it
may be time to change the Sediment Filter. Check the
Sediment Filter and replace if necessary.
Water appears grey or cloudy. Water may appear grey or cloudy for the first seven to
ten days after installation due to extra carbon dust.
Unlevel
Tank
Boot
Unlevel
Tank
Boot
Level
Tank
Unlevel
Boot