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BEFORE REQUESTING SERVICE
WARNING
Electric Shock or Personal Injury Hazard.
Disconnect the electrical supply before servicing or cleaning the unit. Failure to do
so could result in electric shock or personal injury from cleaner suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance
problems. Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner will 1. Unplugged at wall outlet. 1. Plug in firmly. Push ON-OFF
not run. switch to On.
2. ON-OFF switch not turned ON. 2. Push ON-OFF switch to ON.
3. Tripped circuit breaker/blown 3. Reset circuit breaker or replace
fuse at household service panel. fuse.
4. Tripped thermostat on suction 4. Allow cleaner to cool down for
motor. Brush and light still work. 20-30 minutes. Check for full bag,
clogged filter, nozzle.
1. Full or clogged dust bag. 1. Change bag.
2. Broken belt. 2. Replace belt.
3. Wrong pile height setting. 3. Adjust setting.
4. Hose not inserted fully. 4. Insert hose.
5. Worn brushes. 5. Replace brushes.
6. Hole in hose. 6. Replace hose.
7. Hose not inserted fully. 7. Insert hose fully.
8. Tripped belt protection system. 8. Check for clogs.
9. Dirty motor safety filter. 9. Change filter.
Cleaner picks up 1. Wrong pile height setting. 1. Adjust setting.
moveable rugs or
pushes too hard.
Dust escapes 1. Bag improperly installed. 1. Properly install bag.
the paper bag.
2. Bag torn. 2. Replace bag.
Light will 1. Burned out light bulb. 1. Replace light bulb.
not work.
2. Attachment hose not properly 2. Check for proper insertion.
inserted into base at rear.
3. Height adjustment lever in 3. Switch lever to high, med, low,
bare floor setting. ex lo, depending on carpet height.
4. Tripped belt protection system. 4. Check for clogs. Reset belt
protection system.
Agitator 1. Tripped belt protection system. 1. Check for clogs. Reset belt
does not turn. protection system.
2. Attachment hose not properly 2. Check for proper insertion.
3. Height adjustment lever in 3. Switch lever to high, med, low,
bare floor setting. ex low.
Poor job of dirt
pickup.