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BEFORE REQUESTING SERVICE
Review this chart to find do-it-yourself solutions for minor performance problems.
Any service needed, other than those described in these Operating Instructions,
should be performed by an authorized service representative.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum cleaner 1. Unplugged at wall outlet. 1. Plug in firmly. Push ON-OFF
will not run. 2. ON-OFF switch not turned on. 2. Push ON-OFF switch to ON.
3. Thermal protector tripped. 3. Allow to cool 30-50 minutes and
thermal protector will reset itself.
4. Tripped circuit breaker/blown 4. Reset circuit breaker or replace
fuse at household service panel. fuse.
5. Defective wall outlet. 5. Check with a good appliance or
lamp. Have outlet properly
serviced.
Poor job of dirt 1. Dust cover improperly installed. 1. Properly install dust cover.
pickup. 2. Clogged hose or nozzle. 2. Clean hose or nozzle area.
3. Hose not inserted fully. 3. Insert hose.
4. Full or clogged dust bag. 4. Replace dust bag.
5. Dirty filters. 5. Clean or replace secondary filter
and/or replace exhaust filter.
6. Broken belt. 6. Replace belt.
7. Belt not installed on motor shaft. 7. Install belt on motor shaft.
8. Worn agitator. 8. Replace agitator.
9. Hole in hose. 9. Replace hose.
Dust escapes 1. Bag improperly installed. 1. Properly install bag.
the dust bag. 2. Bag torn. 2. Replace bag.
Agitator does not 1. Broken belt. 1. Replace belt.
turn.
Airflow restricted 1. Tool use restricts air flow. 1. Check tools for fuzz, lint, pet
with attachment hair or other debris.
use –or– sound 2. New carpet fuzz clogged air path. 2. See CLOG REMOVAL section
changes. and clean hose.
WARNING
Electrical Shock or Personal Injury Hazard
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury from vacuum
cleaner suddenly starting.