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BEFORE REQUESTING SERVICE
WARNING
Electric Shock or Personal Injury Hazard.
Disconnect the electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electric shock or personal injury from vacuum cleaner
suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance problems.
Any service needed, other than those described in these Operating Instructions,
should be performed by an authorized service representative.
Vacuum cleaner 1. Unplugged at wall outlet. 1. Plug in firmly, push ON/OFF switch to ON.
won’t start. 2. Tripped circuit breaker/blown fuse 2. Reset circuit breaker or replace fuse.
at household service panel.
3. Loose hose electrical connections. 3. Reconnect hose ends.
Poor job of dirt 1. Full or clogged dust bag. 1. Change bag.
pick-up. 2. Clogged airflow passages. 2. Clear airflow passages.
3. Dirty safety filter. 3. Clean filter.
4. Wrong pile height setting. 4. Adjust setting.
5. Open suction control. 5. Adjust control.
6. Hole in hose. 6. Replace hose.
7. Worn POWER NOZZLE brushes. 7. Replace agitator.
8. Worn or broken belt. 8 & 9. See REMOVING BELT and REPLACING
9. Dirty agitator or end caps. BELT.
10. Canister hood open. 10. Close and latch hood.
Vacuum cleaner starts but 1. Hose or hood electrical connections. 1. Check connections, reconnect hose
cuts off. ends.
2. Tripped overload protector in 2. Remove any items that may be caught
POWER NOZZLE. or jammed, then reset. If vacuum cleaner
starts and stops again, clean agitator and
end caps, then reset.
3. Tripped thermal protector 3. Change dust bag, clear airflow blockage.
in canister. Wait 30 minutes for motor to cool and
automatically reset.
Power Nozzle will not 1. POWER NOZZLE connections unplugged. 1. Plug in firmly.
run when attached. 2. Worn or broken belt. 2 & 3. See REMOVING BELT and REPLACING
3. Dirty agitator or end caps. BELT.
4. Tripped overload protector in 4. Remove any items that may be caught
POWER NOZZLE.
.
or jammed, then reset. If vacuum cleaner
starts and stops again, clean agitator and
end caps, then reset.
Vacuum Cleaner picks up 1. Wrong pile height setting. 1. Adjust setting.
moveable rugs -or- Power 2. Suction too strong. 2. Open suction control.
Nozzle pushes too hard.
Cord won’t rewind. 1. Dirty power cord. 1. Clean the power cord.
2. Cord jammed. 2. Pull out cord and rewind.
Vacuum cleaner leaves marks 1. Wrong vacuuming pattern. 1. See VACUUMING TIPS.
on carpet.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION