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English
TROUBLESHOOTING
Problem
Cause and Remedy
Motor Noises
It sounds and feels like the massage heads are straining to get over wrinkles in the cloth.
The motor groans when it comes under load.
There is excessive noise during Tapping. (The noise is greater at the top of the unit.)
There is a creaking noise when the massage heads are in operation.
There is a rattling sound when the massage heads move up or down.
The belt can be heard rotating.
There is a rubbing sound produced by the massage heads rubbing on the seat fabric.
There is a noise when the backrest cushion moves over the armrest when the seat is reclining.
There is a noise when I sit down.
There is a strange sound when the massage heads move in and out.
When the power switch is turned on there is a humming sound.
The legrest rattles.
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These sounds are perfectly normal and will not have any effect on the operation of the unit.
The massage heads stop during operation.
When excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may
stop moving.
If all markings and buttons on the controller start to flash, which is extremely unusual, turn off the power switch, wait for
approximately 10 seconds and then turn the power switch on again. If the massage heads stop again, position yourself so
that your back is not completely in contact with the backrest.
The
massage heads do not come up to the shoulder or neck.
The position of the massage heads is incorrect. (See Page 11)
The height of the left and right massage heads is different.
An alternating tapping method is employed, which means that this phenomenon will naturally occur.
There is nothing wrong with the unit.
It
is not possible to recline the unit.
The legrest cannot be raised or lowered.
If the unit encounters an obstacle or if excessive force is exerted on it during operation, in the interests of safety the unit will
come to a stop.
If all markings and buttons on the controller start to flash, which is extremely unusual, turn off the power switch, wait for
approximately 10 seconds and then turn the power switch on again.
Rec
lining
does not take place even though a massage is started in pre-programs.
(The seat does not automatically recline.)
In some cases the seat may not automatically recline depending on the position (angle) of the backrest or the legrest.
Automatic reclining will not activate when the backrest is reclined to flat position more than massage position and legrest is
in upper position.
The
backrest does not return to the upright position.
The backrest will not return to the upright position if the timer is activated or the button is pressed.
(Pressing
twice will return the backrest to its original position.) (See Page 15)
It is not possible to switch from Swedish and Knead to Hawaiian and Compression.
Switching can be hindered when the user’s body weight is not resting on the massage heads. Shift your weight so that your
body is contact with the massage heads.
The
legrest will not return to its original position.
If the length of the legrest has been extended, the legrest will strike the floor, preventing from returning to its original
position. Try again after retracting it to its original length.
The
unit will not operate at all.
The power cord has been disconnected. (See Page 10)
The power switch on the unit has not been turned on. (See Page 10)
A Pre-Program button or Manual Operation button hasn’t been pressed after pressing
. (See Pages 11, 13)
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The unit has been damaged.
Stop using the unit immediately.
The power cord or power plug is abnormally hot.
Stop using the unit immediately.
See Warning No. 5 and 13 on page 3.
If service is needed please contact your local dealer or all 1-877 Panafix (723-2349).