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BEFORE REQUESTING SERVICE
WARNING
Electric Shock or Personal Injury Hazard.
Disconnect the electrical supply before servicing or cleaning the unit. Failure to do
so could result in electric shock or personal injury from cleaner suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance
problems. Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner will 1. Unplugged at wall outlet. 1. Plug in firmly. Push ON-OFF
not run. switch to ON.
2. ON-OFF switch not turned on. 2. Push ON-OFF switch to ON.
3. Tripped circuit breaker/blown 3. Reset circuit breaker or replace
fuse at household service panel. fuse.
Poor job of dirt 1. Full or clogged dust bag. 1. Change bag.
pickup.
2. Broken belt. 2. Replace belt.
3. Carpet height setting incorrect. 3. Set in the correct position.
4. Clogged hose or nozzle. 4. Clean hose or nozzle area.
5. Hose not inserted fully. 5. Insert hose.
6. Worn agitator. 6. Replace agitator.
7. Hole in hose. 7. Replace hose.
8. Dust cover improperly installed. 8. Properly install dust cover.
9. Belt not installed on motor shaft. 9. Install belt on motor shaft.
Dust escapes 1. Bag improperly installed. 1. Properly install bag.
the paper bag.
2. Bag torn. 2. Replace bag.
Light will 1. Burned out light bulb. 1. Replace light bulb.
not work.
Cleaner picks up 1. Wrong pile height setting. 1. Adjust setting.
moveable rugs or
pushes too hard.