Filter
Top Products
4
W415-0559 / 02.15.06
NAPOLEON products are manufactured under the strict Standard of the world recognized
ISO 9001 : 2000 Quality Assurance Certifi cate.
NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who take great
pride in their work. The burner and valve assembly are leak and test-fi red at a quality test station. The complete fi replace is
test-fi red and thoroughly inspected by a qualifi ed technician before packaging to ensure that you, the customer, receives the
quality product that you expect from NAPOLEON
.
NAPOLEON GAS FIREPLACE PRESIDENT'S LIFETIME LIMITED WARRANTY
The following materials and workmanship in your new NAPOLEON gas fi replace are warranted against
defects for as long as you own the fi replace. This covers: combustion chamber, heat exchanger, stainless steel
burner, phazer™ logs and embers, gold plated parts against tarnishing, porcelainized enamelled components
and aluminium extrusion trims.
Electrical (110V and millivolt) components and wearable parts such as catalytic tiles, blowers, gas valves, thermal
switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are covered and NAPOLEON
will provide replacement parts free of charge during the fi rst year of the limited warranty.
Labour related to warranty repair is covered free of charge during the fi rst year. Repair work, however, requires
the prior approval of an authorized company offi cial. Labour costs to the account of napoleon are based on a prede-
termined rate schedule and any repair work must be done through an authorized napoleon dealer.
CONDITIONS AND LIMITATIONS
NAPOLEON warrants its products against manufacturing defects to the original purchaser only -- i.e., the individual or legal entity (reg-
istered customer) whose name appears on the warranty registration card fi led with NAPOLEON -- provided that the purchase was made
through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:
This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives.
The gas fi replace must be installed by a licenced, authorized service technician or contractor. Installation must be done in accordance
with the installation instructions included with the product and all local and national building and fi re codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts
installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discolouring caused by excessive heat, abrasive and
chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs and embers, nor any venting com-
ponents used in the installation of the fi replace.
NAPOLEON warrants its stainless steel burners against defects in workmanship and material for life, subject to the following condi-
tions: During the fi rst 10 years NAPOLEON will replace or repair the defective parts at our option free of charge. From 10 years to life,
NAPOLEON will provide replacement burners at 50% of the current retail price.
In the fi rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship
provided that the product has been operated in accordance with the operation instructions and under normal conditions.
After the fi rst year, with respect to this President's Limited Lifetime Warranty, NAPOLEON may, at its discretion, fully discharge all obligations
with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
After the fi rst year, NAPOLEON will not be responsible for installation, labour or any other costs or expenses related to the reinstallation
of a warranted part, and such expenses are not covered by this warranty.
Notwithstanding any provisions contained in this President's Limited Lifetime Warranty, NAPOLEON’S responsibility under this warranty
is defi ned as above and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty defi nes the obligations and liability of NAPOLEON with respect to the NAPOLEON gas fi replace and any other warranties
expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this
product. NAPOLEON will not be responsible for: over-fi ring, downdrafts, spillage caused by environmental conditions such as rooftops,
buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting confi gurations, insuffi cient makeup air, or
negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc.
Any damages to fi replace, combustion chamber, heat exchanger, brass trim or other component due to water, weather damage, long
periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your
authorized dealer. The warranty registration card must be returned within fourteen days to register the warranty.
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS. NAPOLEON® IS A REGISTERED
TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN. 2.073.411, 2.082.915. © WOLF STEEL LTD.