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Vermont Castings Radiance Vent-Free Gas Heater
20004555
BASIC WARRANTY
Vermont Castings
,
Majestic Products (hereinafter referred to collectively
as the Company) warrants that your new Vermont Castings
or Majestic
Gas Fireplace/Stove is free from manufacturing and material defects
for a period of one year from the date of purchase, subject to the
following conditions and limitations.
EXTENDED LIFETIME WARRANTY
The heat exchanger, where applicable, and combustion chamber of
every Vermont Castings
or
Majestic gas product is warranted for life
against through wall perforation. All appliances equipped with an Insta-
Flame Ceramic Burner have limited lifetime coverage on the ceramic
burner plaque. Warrantees are made to the original owner subject to
proof of purchase and the conditions and limitations listed on this
Warranty Document
COMPONENT WARRANTY
CAST IRON: All external and internal cast iron parts are warranted for a
period of three years.
Note: On porcelain enamel finished external parts and accessories
The Company offers no Warranty on chipping of enamel surfaces.
Inspect all product prior to accepting it for any damage to the
enamel.
The salt air environment of coastal areas or a high humidity
environment can be corrosive to the porcelain enamel finish. These
conditions can cause rusting of the cast iron beneath the porcelain
enamel finish, which will cause the finish to flake off.
Dye lot variations with replacement parts and/or accessories can
occur and are not covered by warranty.
GLASS DOORS: Glass doors are covered for a period of one year.
Glass doors are not warranted for breakage due to misuse or accident.
Glass doors are not covered for discoloration or burned in stains due to
environmental issues, or improper cleaning and maintenance.
BRASS PLATED PARTS AND ACCESSORIES: Brass parts should be
cleaned with Lemon oil only. Brass cleaners cannot be used. Mortar
mix and masonry cleaners may corrode the brass finish. The Company
will not be responsible for, nor will it warrant any brass parts which are
damaged by external chemicals or down draft conditions.
GAS VALVES: Gas valves are covered for a period of one year
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and
mechanical components of the burner assembly are covered for one
year. All steel tube burners are warranted for one year.
ACCESSORIES: Unless otherwise noted all components and Vermont
Castings, Majestic Products company supplied accessories are covered
for a period of one year.
CONDITIONS AND LIMITATIONS
• This new Vermont Castings or Majestic product must be installed by a
competent, authorized, service contractor. A licensed technician, as
prescribed by the local jurisdiction must perform any installation/
service work. It must be installed and operated at all times in accordance
with the Installation and Operating instructions furnished with the
product. Any alteration, willful abuse, accident, or misuse of the product
shall nullify this warranty.
• This warranty is non-transferable, and is made to the original owner,
provided that the purchase was made through an authorized supplier
of the Company.
• The customer must pay for any Authorized Dealer in-home travel fees
or service charges for in-home repair work. It is the dealers option
whether the repair work will be done in the customer’s home or in the
dealer’s shop.
• If upon inspection, the damage is found to be the fault of the manufacturer,
repairs will be authorized at no charge to the customer parts and/or
labor.
• Any part and/or component replaced under the provisions of this
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.
• This warranty is limited to the repair of or replacement of part(s) found
to be defective in material or workmanship, provided that such part(s)
have been subjected to normal conditions of use and service, after said
defect is confirmed by the Company’s inspection.
• The company may, at its discretion, fully discharge all obligations with
respect to this warranty by refunding the wholesale price of the
defective part(s)
• Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement, or
otherwise of same, will not be covered by this warranty, nor shall the
Company assume responsibility for same. Further, the Company will
not be responsible for any incidental, indirect, or consequential damages
except as provided by law.
•
SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR
LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR
CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC
RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
• All other warranties-expressed or implied- with respect to the product,
its components and accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.
• The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale of this
Vermont Castings, Majestic product
• The warranties as outlined within this document do not apply to
chimney components or other non Vermont Castings
,
Majestic
accessories used in conjunction with the installation of this product..
• Damage to the unit while in transit is not covered by this warranty but
is subject to claim against the common carrier. Contact the dealer from
whom you purchased your fireplace/stove (do not operate the appliance
as this might negate the ability to process the claim with the carrier).
• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
• This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated by
chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of dampness
or condensation
c) Any damages to the fireplace, combustion chamber, heat exchanger
or other components due to water, or weather damage, which is the
result of but not limited to, improper chimney/venting installation.
d) Any alteration, willful abuse, accident, or misuse of the product has
occurred.
IF WARRANTY SERVICE IS NEEDED…
1) Contact your supplier. Make sure you have
your warranty, your sales receipt, and the
model/serial number of your Vermont
Castings, Majestic product.
2) DO NOT ATTEMPT TO DO ANY SERVICE
WORK YOURSELF.
LIMITED LIFETIME WARRANTY
PRODUCT COVERED BY THIS WARRANTY
All Vermont Castings gas stoves, gas inserts, and gas fireplaces, and all Majestic or Northern Flame
brand gas fireplaces equipped with an Insta-Flame Ceramic Burner, or standard steel tube burner.