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10 Maintenance
© Travis Industries 4050812 100-01168_001
Maintaining Your Fireplace's Appearance
Fingerprints or other marks left on the optional plated surface may become etched in place if they
are not wiped clean prior to turning the fireplace on. Clean the plated surface with denatured
alcohol and a soft cloth (with the fireplace cool). Other cleaners may leave a film that may
become etched into the surface.
Yearly Service Procedure
• Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous
situation. We recommend the following procedures be done by a qualified technician.
1. Check the pilot flame. It should touch approximately 3/8" of the top of the thermopile and touch the top of
the thermocouple (see illustration below). If it does not, contact your dealer for service.
2. Shut off gas to the fireplace by turning the gas control knob to "OFF" (see step A under "Starting the Pilot"
on page 7). Let the fireplace cool for 15 minutes. Remove the glass (see page 10).
3. Remove the log set (NOTE: the logs are very fragile - see page 15). If severely deteriorated, replace.
Check the logs for sooting. A small amount of soot along the bottom of the logs is normal. If excessive
sooting is found, the fireplace will require adjustment. Contact your dealer.
4. Inspect the burner and remove any debris.
• Make sure the burner is not warped, cracked, or damaged.
• Check the firebox and area around the pilot to make sure there is no warping or damage.
• If any problem is found, discontinue use and contact your dealer for service.
Check the burner holes.
Make sure the burners are not
warped or damaged.
Thermopile
Pilot Hood
Thermocouple
Before Disassembly - Check the pilot flame. It
should touch the thermocouple and thermopile.
Check the walls and ceiling
of the firebox for
deterioration.
5. Replace the log set. Clean and replace the glass (see Glass Cleaning on page 20). If the glass is
damaged, replace. Make sure the gasket along the perimeter of the glass contacts the face of the firebox
and forms an air-tight seal. If it does not, re-align or replace the gasket to insure an air-tight seal.
6. Inspect the area behind the access door. Clean if necessary. Check the gas control valve and the gas
lines. If damage is found, discontinue use and contact your dealer for service. Clean the air channels,
ducts, and blower (if applicable).
7. Start the pilot and turn on the main burner. The flames should be orange/yellow and not touch the top of the
firebox. If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor the
blower operation.
8. Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or
deterioration is found near the vent termination.