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Kohler Co.
Lifetime Limited Warranty - USA and Canada
Kohler Co. warrants i ts faucets manufactured a fter January 1, 1997, to be leak and drip free during normal
residential use for as long as the original consumer purchaser owns his/her home.* If the faucet should leak or
drip during normal use, Kohler will, free of charge, mail to the purchaser the cartridge necessary to put the faucet
in good working condition.
Kohler also warrants all other aspects of the faucet, except gold finish, to be free of defects in material and
workmanship during normal residential use for as long as the original consumer purchaser owns his/her own
home. If a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement
part or product, or make appropriate adjustment. Damage to a product caused by accident, misuse, or abuse is
not covered by this warranty. Proof of purchase (original sales receipt) must be provided to Kohler with all
warranty claims. Kohler Co. is not responsible for labor charges, installation, or other consequential costs. In no
event shall the liability of Kohler exceed the purchase price of the faucet.
If the faucet is used commercially, Kohler warrants the faucet to be free from defects in material and
workmanship for one (1) year from the date the product i s installed, with all other terms of this warranty
applying except duration.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing
Contractor, Home Center or E-tailer, or by writing: Kohler Co., Attn.: Customer Service Department, 444
Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim,
including a complete description of the problem, the product, model number, color, finish, the date the product
was purchased and from whom the product was purchased. Also include your original invoice. For other
information, or to obtain the name a nd address of the service and repair facility nearest you, call
1-800-4-KOHLER from within the USA, 1-800-964-5590 from within Canada and 001-877-680-1310 from within
Mexico.
The foregoing warranties are in lieu of all other warranties, express or implied, including but not limited to
the implied warranties of merchantability and fitness for a particular purpose.
Seller disclaims any liability for special, incidental or consequential damages. Some states/provinces do not
allow limitations of how long an implied warranty lasts or the exclusion or limitation of such damages, so these
limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may
also have other rights that vary from state/province to state/province. This warranty is to the original consumer
purchaser only, and excludes product damage due to installation error, product abuse, or product misuse,
whether performed by a contractor, service company, or the consumer.
This is our exclusive written warranty.
*TrendR faucets, MasterShowert Tower, polished gold finish, all items within the ”Fixture Related” section of the
KOHLER Faucets Price Book, drains, DuostrainerR sink strainers, soap/lotion dispensers and faucets used in
commercial s ettings are covered by Kohler’s one-year limited warranty.