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SERVICE TECH. INFORMATION
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5A. TROUBLESHOOTING
WATER METER TURBINE: With soft water in use,
the turbine flow rate display continually repeats a
000 to 199 count for each gallon of water passing
through the turbine. The display will remain a
steady¼000 if soft water is not in use (open a
nearby soft water faucet to check).
If you don’t get a reading in the display, with
facuet open, pull the sensor from the valve outlet
port. Pass a small magnet back and forth in front of
the sensor. You should get a reading in the display.
If you get a reading, unhook the in and out
plumbing and check the turbine for binding.
VALVE POSITION INDICATORS: Depending on the
valve position, the following indicators show in
the display:
INDICATOR VALVE POSITION
Serv service
Fill fill
Brine brining/brine rinse
Bkwash backwash
Rinse fast rinse
When the valve is rotating from 1 cycle to another,
both indicators flash. For example, if the valve is in
transition between fill and brining, both Fill and
Brine flash. Upon reaching brining position, Fill
goes off and Brine is on steady. The time display
shows the minutes of the cycle remaining.
NOTE: If the face plate is left in a diagnostic display
(or a flashing display when setting times or
hardness), present time automatically returns if a
button is not pressed within 4 minutes. To return to
the diagnositc display, repeat step 2.
OTHER INFORMATION: While in this diagnostic
screen, the following information is available and may
be beneficial for various reasons. This information is
retained by the computer from the first time electrical
power is applied to the face plate.
¼Press to display the number of days this face
plate has had electrical power applied.
¼Press to display the number of regenerations
initiated by this face plate since the AR code
number was entered.
3. Press the #1 SELECT button and hold 3
seconds until¼
This code identifies the softener nominal capacity
size. If the wrong number shows, the softener will
operate on incorrect programming. Do the
following as needed.
AR31 does show — Press the #1 SELECT button
to return the present time display.
To change AR number — press the or button
until AR31 shows. The, press the #1 SELECT
button and reset the timer¼page 6.
FACE PLATE REPLACEMENT: BE SURE
THE VALVE IS IN SERVICE POSITION (OB-
SERVE VALVE CYCLE INDICATOR) WHEN
REPLACING THE FACE PLATE.
If, after installing and
programming the re-
placement face place,
the valve is not in ser-
vice position, do the fol-
lowing to assure correct
cycle orientation, or tim-
ing, between the face
plate and valve.
Use the MANUAL ADVANCE procedures,
page 23. With the RECHARGE NOW button,
advance through the recharge cycles until the
valve stops in service position, and RE-
CHARGE no longer flashes in the timer.
NOTE: The valve motor may automatically
drive through several valve positions while
searching for service. If an error code occurs,
unplug the transformer, then plug in again.