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Theseguidelinesshouldbeusedbyaqualifiedserviceagent.CallSearsServiceat1-8004-MY-HOME(1-800-469-4663)
forassistance.Informtheassociatethatthisisa"Flammable Vapor Ignition Resistant" Product.
WATER LEAKS
LEAKING T&P VALVE
SMELLY ODORS
PILOT WILL NOT LIGHT
Improperly sealed, hot or cold supply connection,
relief valve, drain valve, or thermostat threads.
Leakage from other appliances or water lines.
Condensation of flue products.
Thermal expansion in closed water system.
Improperly seated valve.
High sulfate or mineral content in water supply.
Bacteria in water supply.
Gas control knob not positioned correctly.
Main gas supply off.
Igniter tip more than 1/8" from pilot hood.
Thermoceuple malfunction.
Thermoceuple TCO malfunction.
Melted insulation on ignitor wire or shorting
of ignitor wire.
High ambient room temperature.
Tighten threaded connections.
Inspect other appliances near water heater.
Refer to CONDENSATION.
Install thermal expansion tank (DO NOT plug T&P valve).
Check relief valve for proper operation
(DO NOT plug T&P valve).
Drain and flush heater thoroughly, then refill.
Chlorinate or aerate water supply.
Refer to LIGHTING INSTRUCTIONS.
Turn on main gas shutoff valve.
Adjust ignitor tip.
Replace pilot assembly.
Replace pilot assembly.
Contact Sears Service to determine cause.
Contact Sears Service to determine cause.
Wire disconnected from spark ignitor. Reconnect wire connector to spark ignitor.
Broken electrode or electrical wire. Replace pilot assembly.
Piezo Ignitor generator fails to operate or Replace Piezo Ignitor generator.
malfunctions.
Thermoceuple TCO malfunction. Replace pilot assembly.
High ambient room temperature. Contact Sears Service to
determine cause.
BURNERWlLL NOT Dirty or clogged air intake screen. Clean and reinstall air intake screen.
STAY LIT Flame arrestor openings blocked. Contact Sears Service to
determine cause.
Defective Gas Control. Replace Gas Control.
Dirty pilot burner. Clean pilot assembly.
Dirty or clogged air intake screen. Clean and reinstall air intake screen.
PILOT OUTAGE Thermoceuple tip is not in contact with pilot flame. Insert thermocouple correctly.
Thermoceuple malfunction. Replace pilot assembly.
Thermoceuple TCO malfunction. Replace pilot assembly.
Defective Gas Control. Replace Gas Control.
Heater not lit or thermostat not on. Referto LIGHTING INSTRUCTIONS.
Thermostat set too low. RefertoTEMPERATURE REGULATION.
Heater undersized. Reduce hot water use.
NOTENOUGH Low gas pressure. Contact your gas supplier.
HOTWATER Incoming water is unusually cold. Allow more time for heater to re-heat.
Leaking hot water pipes or fixtures. Have plumber check and repair leaks.
High temperature limit switch activated. Contac tSears Service to
determine cause.
WATER TOO HOT Thermostat set too high. Refer toTEMPERATURE REGULATION.
WATER HEATER SOUNDS Condensation dripping on burner. Refer toCONDENSATION.
SIZZLING - RUMBLING Sediment or calcium in bottom of heater tank. Clean sediment from tank. Refer to DRAINING
instructions in Maintenance section of manual.
SOOTING Improper combustion. No adjustment available. Contact Sears Service
to determine cause.
VENTGASODORS
Lack of supply air.
Improperly installed vent piping.
Downdraft.
Poor combustion.
Contact Sears Service to determine cause.
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