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Theseguidelinesshouldbeusedbyaqualifiedserviceagent.CallSearsServiceat1-800-4-MY-HOME_(1-800-469-4663)
forassistance.Informtheassociatethatthisisa"FlammableVaporIgnitionResistant"Product.
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WATERLEAKS
LEAKINGT&PVALVE
SMELLYODORS
PILOTWILLNOTLIGHT
BURNERWILLNOTSTAYLIT
PILOTOUTAGE
NOTENOUGHHOTWATER
WATERTOOHOT
WATERHEATERSOUNDS
SIZZLING- RUMBLING
SOOTING
VENTGASODORS
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improperly sealed, hot or cold supply
connection, relief valve, drain valve, or
thermostat threads.
Leakage from other appliances or water
lines.
Condensation of flue products.
Thermal expansion in closed water system.
Improperly seated valve.
High sulfate or mineral content in water
supply.
Bacteria in water supply.
Gas knob dial not positioned correctly.
Main gas supply off.
Igniter tip more than 1/8" from pilot hood.
Thermopile malfunction.
Thermopile TCO malfunction.
Melted insulation on ignitor wire or shorting
of ignitor wire.
High ambient room temperature.
Wire disconnected from piezo igniter.
Broken electrode or electrical wire.
Piezo Igniter generator fails to operate or
malfunctions.
Thermopile TCO malfunction.
High ambient room temperature.
Dirty or clogged intake Screen.
Flame arrestor openings blocked.
Defective Gas Control.
Dirty pilot burner.
Dirty or clogged Air Intake Screen.
Thermopile malfunction.
Thermopile TCO malfunction.
Defective Gas Control.
Heater not lit or thermostat not on.
Thermostat set too low.
Heater undersized.
Low gas pressure.
incoming water is unusually cold.
Leaking hot water pipes or fixtures.
High temperature limit switch activated.
Thermostat set too high.
Condensation dripping on burner.
Sediment or calcium in bottom or heater
tank.
improper combustion.
Lack of supply air.
improperly installed vent piping.
Downdraft.
Poor Combustion.
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Tighten threaded connections.
Inspect other appliances near water
heater.
Refer to CONDENSATION.
Install thermal expansion tank (DO NOT
plug T&P valve).
Check relief valve for proper operation
(DO NOT plug T&P valve).
Drain and flush heater thoroughly, then
refill.
Chlorinate or aerate water supply.
Refer to LIGHTING INSTRUCTIONS.
Turn on main gas shutoff valve.
Adjust ignitor tip.
Replace pilot assembly.
Replace pilot assembly.
Contact Sears Service to determine
cause.
Contact Sears Service to determine
cause.
Reconnect wire connector to piezo igniter.
Replace pilot assembly.
Replace electronic control module.
Replace pilot assembly.
Contact Sears Service to determine
cause.
Clean and reinstall Air Intake Screen.
Contact Sears Service to determine
cause.
Replace Gas Control.
Clean pilot assembly.
Clean and reinstall Air Intake Screen.
Replace pilot assembly.
Replace pilot assembly.
Replace Gas Control.
Refer to LIGHTING INSTRUCTIONS.
Refer to TEMPERATURE REGULATION.
Reduce hot water use.
Contact your gas supplier.
Allow more time for your heater to re-heat.
Have plumber check and repair leaks.
Contact Sears Service to determine
cause.
Refer to TEMPERATURE REGULATION.
Refer to CONDENSATION.
Clean sediment from tank. Refer to
DRAINING instructions in Maintenance
section of manual.
No adjustment available. Contact Sears
Service to determine cause.
Contact Sears Service to determine
cause.
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