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Problem: Cleaner won’t run
Problem: Cleaner suction low
Problem: Power nozzle agitator
brush roll won’t run
Problem: Powered hand tool
brush roll won’t turn
Possible cause
Possible solution
• Not “ON”at cleaner.
• Turn “ON” at cleaner.
• Not “ON”at hand grip.
• Turn “ON at hand grip.
• Not firmly plugged in.
• Plug unit in firmly.
• No voltage in wall plug.
• Check fuse or breaker.
• Blown fuse or tripped breaker.
• Replace fuse/reset breaker.
Possible cause
Possible solution
• Hose power cord not firmly
plugged in.
• Plug firmly into receptacle on
cleaner base.
• Broken or worn belt.
• Replace belt.
• Floor surface set to “BARE”.
• Set floor surface to “RUG”.
Possible cause
Possible solution
• Too much pressure being applied to
tool.
• Continue using tool applying light
pressure.
• Blockage in turbine channel.
• Remove blockage
• Broken or worn belt.
• Replace belt.
• Low cleaner suction.
• Check items under “Cleaner suction
low”.
Problem: Nozzle won’t pick up
Possible cause
Possible solution
• Low cleaner suction.
• See section “Cleaner suction low”.
• Blockage in nozzle connector.
• Remove blockage
• Agitator brush roll not running.
• See section “Agitator brush roll won’t
run”
• Agitator brush roll brushes worn.
• Replace brushes.
Possible cause
Possible solution
• Bag full.
• Replace paper bag.
• Blockage in nozzle connector,
hose or wands.
• Remove blockage.
• Secondary filter dirty.
• Clean filter.
• Bag not opening.
• Open bag by pulling folds.
• Power set too low/suction regulator
open.
• Increase power setting/close suction
regulator.
• Hose not properly connected to
cleaner
• Ensure hose is properly connected.
4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
4.Make sure power nozzle plug is dis-
connected from hand grip. Then
check for blockage in nozzle connector
( A ) .
2. Plug cleaner in, turn on, and check
hose end for suction. Remove any
obstructions.
Clearing blockages
Low suction or pick up may be due to a
blockage in the system. Refer to the
following steps to check for blockages,
continuing with each step until the
blockage is found:
1.Turn cleaner off and disconnect from
electrical outlet; then disconnect
power nozzle plug and wands from
hand grip.
4 - 1
4 - 2
4 - 3
A
B
3. Remove power nozzle from wands
and attach wands to hose. Check for
suction and remove any blockages.
5. Disconnect powered hand tool from
hose. Remove bottom plate, belt guard
and turbine as described in Figs. 3-21,
3-22 and 3-29.
Remove any blockage from turbine
channel (B).
Replace belt, turbine, brush roll, belt
guard and bottom plate.