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Service
To obtain approved HOOVER service and
genuine HOOVER parts, locate the near-
est Hoover Factory Service Center or
Authorized Hoover Warranty Service
Dealer (Depot) by:
• checking the Yellow Pages
under “Vacuum Cleaners -
Household” OR -
• checking the list of Factory
S e r vice Centers provided
with this cleaner OR -
• calling 1 - 8 0 0 - 9 4 4 - 9 2 0 0 for an
automated re f e r ral of authorized
s e r vice outlet locations (U.S. only)
O R -
• checking the Service section of The
Hoover Company online at
w w w. h o ov e r. c o m
Please do not send your cleaner to The
Hoover Company in North Canton for ser-
vice, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720, Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8, Phone:
1-800-263-6376.
Always identify your cleaner by the com-
plete model number when requesting
information or ordering parts. (The model
number appears on the bottom of the
cleaner.)
Lubrication
The motor is equipped with two bear-
ings that contain sufficient lubrication for
the life of the motor. The addition of
lubricant could cause damage.
Therefore, do not add lubricant to
either motor bearing.
The agitator brush roll is equipped with
two ball bearings that should be lubri-
cated periodically by a Hoover Factory
Service Center or an authorized Hoover
Warranty Service Dealer (Depot).
Powered hand tool
Belt replacement
Inspecting the belt
The powered hand tool belt is designed
to last a long time and is not normally
replaced. However, if the belt is
cracked, gouged or broken, it should be
replaced.
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3 - 2 8
The belt can be seen through the win-
dow on the top of the nozzle or by
removing the bottom plate and belt
guard (Figs. 3-21 and 3-22).
2. Grasp turbine (E) and pull firmly to
remove.
3. Remove belt from turbine pulley (F).
Replace with new belt.
Replacing belt
When replacing belt, ask for HOOVER
part no. 38528-037.
1. Remove bottom plate, belt guard and
brush roll as described in Figs. 3-21
through 3-23.
4. With flat sides of turbine retainers (G)
pointing down, slide retainers into
grooves (H) on both sides of tool hous-
ing and snap into place.
5. Replace brush roll, belt guard, and
bottom plate as described in Figs. 3-23
through 3-26.
F
E
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