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Problem: Cleaner won’t run
Problem: Cleaner suction low
Problem: Agitator brush roll won’t
run
Problem: Nozzle won’t pick up
Possible cause
Possible solution
• Not “ON”at cleaner.
• Turn “ON” at cleaner.
• Not “ON”at hand grip.
• Turn “ON at hand grip.
• Not firmly plugged in.
• Plug unit in firmly.
• No voltage in wall plug.
• Check fuse or breaker.
• Blown fuse or tripped breaker.
• Replace fuse/reset breaker.
Possible cause
Possible solution
• Hose power cord not firmly
plugged in.
• Plug firmly into receptacle on
cleaner base.
• Broken or worn belt.
• Replace belt.
• Floor surface set to “BARE”.
• Set floor surface to “RUG”.
Possible cause
Possible solution
• Low cleaner suction.
• See section “Cleaner suction low”.
• Blockage in nozzle connector.
• Remove blockage
• Agitator brush roll not running.
• See section “Agitator brush roll won’t
run”
• Agitator brush roll brushes worn.
• Replace brushes.
Possible cause
Possible solution
• Bag full.
• Replace paper bag.
• Blockage in nozzle connector,
hose or wands.
• Remove blockage.
• Secondary filter dirty.
• Clean filter.
• Bag not opening.
• Open bag by pulling folds.
• Power set too low/suction regulator
open.
• Increase power setting/close suction
regulator.
• Hose not properly connected to
cleaner
• Ensure hose is properly connected.
4. If you have a
problem
Full One Year
Warranty
(Domestic Use)
Your HOOVER® appliance is warr a n t e d
in normal household use, in accord a n c e
with the Owner’s Manual against original
defects in material and workmanship for
a period of one full year from date of
p u r chase. This warranty provides, at no
cost to you, all labor and parts to place
this appliance in correct operating con-
dition during the warranted period. This
w a r ranty applies when the appliance is
p u r chased in the United States includ-
ing its territories and possessions, or in
Canada or from a U. S. Military
Exchange. Appliances purchased else-
w h e re are covered by a limited one year
w a r ranty which covers the cost of part s
o n l y. This warranty does not apply if the
appliance is used in a commercial or
rental application.
Warranty service can only be obtained
by presenting the appliance to one of
the following authorized warranty ser-
vice outlets. Proof of purchase will be
required before service is rendered.
1. Hoover Factory Service Centers.
2. Hoover Authorized Warranty
Service Dealers (Depots).
For an automated referral of autho-
rized service outlets in the U.S.A.,
phone 1-800-944-9200 OR
visit The Hoover Company online at
www.hoovercompany.com
This warranty does not cover pick up
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if
there are questions concerning this war-
ranty or the availability of warranty ser-
vice outlets, write or phone the
Consumer Response Center, The
Hoover Company, 101 East Maple St.,
North Canton, Ohio 44720. Phone 1-
330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
4.Make sure power nozzle plug is dis-
connected from hand grip. Then
check for blockage in nozzle connector
(A).
Push nozzle connector down to lowest
position. Look into nozzle connector
and remove any blockage.
2. Plug cleaner in, turn on, and check
hose end for suction. Remove any
obstructions.
Clearing blockages
Low suction or pick up may be due to a
blockage in the system. Refer to the
following steps to check for blockages,
continuing with each step until the
blockage is found:
1.Turn cleaner off and disconnect from
electrical outlet; then disconnect
power nozzle plug and wands from
hand grip.
3 - 1
3 - 2
A
3. Remove power nozzle from wands
and attach wands to hose. Check for
suction and remove any blockages.