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4. If you have a
problem
If a minor problem occurs it usually can
be solved quite easily when the cause is
found by using the check list below.
Possible cause
Possible solution
• Not firmly plugged in
• Plug in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
Possible cause
Possible solution
• Brushes and pads not properly
attached.
• Attach brushes properly.
• Accumulation of wax on felt
pads.
• Wash and dry pads thoroughly.
7
Accessories
(Available at additional cost from Hoover
Dealers (Depots), Hoover Factory
Service Centers, by filling out the
enclosed order form or through The
Hoover Company on-line at
www.hoovercompany.com
Lubrication
The motor is equipped with two sleeve
bearings. These bearings contain suffi-
cient lubrication for the life of the motor.
The addition of lubricant could cause
damage. Therefore, do not add lubri-
cant to either motor bearing.
Servicing of double-
insulated appliances
This appliance is double-insulated. In a
double-insulated appliance, two systems
of insulation are provided instead of
g r ounding. No grounding means is pro-
vided on a double-insulated appliance,
nor should a means for grounding be
added. Servicing a double-insulated
appliance re q u i res extreme care and
knowledge of the system, and should be
done only by qualified service personnel.
Replacement parts must be identical to
those parts being replaced. A double-
insulated appliance is marked with the
w o r ds “DOUBLE-INSULATION” or “DOU-
BLE INSULATED”. The symbol
may also be marked on the appliance.
Problem: Floor machine does not
glide easily
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service Center
or Authorized Hoover Warranty
Service Dealer (Depot) by:
• checking the Yellow Pages under
“Vacuum Cleaners - Household”
OR
• checking the list of Factory Service
Centers provided with this cleaner
OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only)
OR -
• checking the Service section of
The Hoover Company on-line at
www.hoovercompany.com
Please do not send your cleaner to The
Hoover Company in North Canton for
service, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when request-
ing information or ordering parts. (The
model number appears on the rear
wheel cover.)
Problem: Floor machine won’t run
Steel wool pads for applying solvent-
base paste wax. Snap on over power
s c r ub and cleaning bru s h e s .
Heavy duty cleaning and waxing pads
(yellow) snap on over power scrub and
cleaning brushes for cleaning and
applying paste wax.
Soft cloth pads (beige) snap on over
power scrub and cleaning brushes for
periodic restoration of polyurethane
sealed hard wood and sealed laminate
High luster pads for polishing floors.
Snap on over power scrub and cleaning
brushes.