11
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
Cleaner won’t run
Cleaner won’t
pick-up or low
suction
Water escaping
from cleaner
Cleaner won’t
dispense solution
1. Power cord not firmly plugged
into outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
1. Dirty Water Tank Door not
installed.
2. Dirty Water Tank is not installed
correctly.
3. Dirty Water Tank is full.
4. Dirty water passage clogged.
1. Dirty Water Tank is full.
2. Dirty Water tank is not installed
correctly.
3. Clean Water Solution Tank not
installed properly.
1. Clean Water Solution Tank not
installed properly.
2. Needs service.
3. TROUBLESHOOTING GUIDE
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker.
3. Take to service center. To find nearest
location, visit our website at
www.Hoover.com or call 1-800-944-9200.
1. Insert Dirty Water Tank Door - Pg. 9.
2. Review Placing Dirty Water Tank in base of
cleaner - Pg. 10.
3. Empty Dirty Water Tank - Pg. 9.
4. Clean Dirty Water Tank - Pg. 9.
1. Emptying Dirty Water Tank - Pg. 9.
2. Review Placing Dirty Water Tank in base of
cleaner - Pg. 10.
3. Review Clean Water Solution Tank
Installation -Pg. 8.
1. Review Clean Water Solution Tank
Installation -Pg. 8.
2. Take to service center. To find nearest
location, visit our website at
www.Hoover.com or call 1-800-944-9200.
To obtain approved Hoover
®
service and genuine Hoover
®
parts, locate the nearest Authorized Hoover
®
Warranty Service Dealer (Depot) by:
•CheckingtheYellowPagesunder“VacuumCleaners”or“Household”.
•Visitourwebsiteathoover.com(U.S.Customers)orhoover.ca(Canadiancustomers).
Follow the service center link to find the service outlet nearest you.
•Foranautomatedreferralofauthorizedserviceoutletlocationscall1-800-944-9200.
Do not send your vacuum to Hoover
®
, Inc., Company in Glenwillow for service. This will only result in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. In Canada,
contact Hoover
®
Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover
®
Canada,
Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts.
(The model number appears on the bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
4. SERVICE
WARNING
TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING.
Any other servicing should be done by an authorized service representative.