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Problem: Cleaner won’t run
Problem: Suction low
Problem: Nozzle won’t pick up
Possible cause
Possible solution
• Not firmly plugged in
•
Plug in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
Possible cause
Possible solution
• Bag full
•
Replace paper filter bag
• Blockage in nozzle or hose
•
Remove blockage (see “Clearing
blockages” section)
• Secondary filter dirty
•
Clean filter
Possible cause
Possible solution
• Nozzle brush worn
•
Replace brush
4. If you have
a problem
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Factory
Service Center or Authorized
Hoover Warranty Service Dealer
(Depot) by:
• checking the Yellow Pages
under “Vacuum Cleaners -
Household” OR -
• checking the list of Factory
Service Centers provided
with this cleaner OR -
• calling 1-800-944-9200 for an
automated referral of
authorized service outlet
locations (U.S. only) OR -
• checking the Service section of
The Hoover Company online at
www.hoovercompany.com
Please do not send your cleaner to
The Hoover Company in North
Canton for service, this will only
result in delay.
If further assistance is needed,
contact The Hoover Company
Consumer Response Center,
North Canton, Ohio 44720,
Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering
parts. (The model number appears
on the bottom of the cleaner.)
If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check
list below.
4-1
4-2
A
Clearing blockages
Remove larger items from carpet
and other surfaces before vacuuming
to help prevent blockages in hose,
wands or nozzle connector, and to
maintain cleaning effectiveness of
your cleaner.
To check for blockages, proceed
with each of the following steps until
the blockage is found.
1. Turn cleaner OFF and
disconnect wands from hand grip.
2. Turn cleaner ON and check hose
end for suction. Turn cleaner OFF
and remove any blockages.
3. Remove nozzle from wands and
attach wands to hose. Turn cleaner
ON and check for suction.
Turn cleaner OFF and remove any
blockages.
4. Before attaching nozzle to wands,
check nozzle connector (A).
Look into nozzle connector and
remove any blockages.