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Servicing of
double-insulated
appliances
This vacuum cleaner is double insulated.
In a double-insulated appliance, two
systems of insulation are provided
instead of grounding. No grounding
means is provided on a double-insulated
appliance, nor should a means for
grounding be added. Servicing a dou-
ble-insulated appliance requires extreme
care and knowledge of the system, and
should be done only by qualified service
personnel. Replacement parts must be
identical to those parts being
replaced. A double-insulated appliance
is marked with the words “DOUBLE
INSULATION” or “DOUBLE-INSULATED”.
The symbol may also be marked on
the appliance.
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Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Factory Service
Center or Authorized Hoover
Warranty Service Dealer (Depot) by:
• checking the Yellow Pages
under “Vacuum Cleaners -
Household” OR -
• checking the list of Factory
Service Centers provided
with this cleaner OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations
(U.S. only) OR -
• checking the Service section of
The Hoover Company online at
www.hoover.com
Please do not send your cleaner to The
Hoover Company in North Canton for
service, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720, Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when request-
ing information or ordering parts. (The
model number appears on the bottom of
the cleaner.)
Use this illustration for agitator reassembly,
if necessary. Washer must be placed
between agitator ends and bearing.
1. Brush roll core
2. Flat sided projection
3. End plate
4. Bearing
5. Washer
6. Agitator end
7. Shaft
8. End section
9. Agitator end
10. Washer
11. Bearing
12. End plate
13. Round projection
Lubrication
The motor is equipped with bearings
which contain sufficient lubrication for
the life of the motor. The addition of
lubricant could cause damage. Do not
add lubricant to motor bearings.
The agitator is equipped with two ball
bearings that should be lubricated
periodically by a Hoover Factory
Service Center or an Authorized Hoover
Warranty Service Dealer (Depot).
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If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
Problem: Cleaner won’t pick up
Possible cause
Possible solution
• Broken or worn belt
•
Replace belt
• Agitator brush roll worn
•
Replace brush roll
• Dirt cup full
•
Empty dirt cup
• Cloth bag dirty
•
Push sides of bag in and pull out.
Empty dirt cup
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