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Service
To obtain approved HOOVER ser-
vice and genuine HOOVER parts,
locate the nearest Hoover Factory
Service Center or Authorized
Hoover Warranty Service Dealer
(Depot) by:
•checking the Yellow Pages
under “Vacuum Cleaners -
Household” OR
•checking the list of Factory
Service Centers provided with
this cleaner OR
•calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S.
only).
Do not send your cleaner to The
Hoover Company in North Canton
for service, this will only result in
delay.
If further assistance is needed,
contact The Hoover Company
Consumer Response Center, North
Canton, Ohio 44720, Phone: 330-
499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R4A8, Phone:
1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering
parts. (The model number appears
on the bottom of the cleaner.)
Servicing of double-
insulated appliances
This vacuum cleaner is double insulat-
ed. In a double insulated appliance, two
systems of insulation are provided
instead of grounding. No grounding
means is provided on a double-insulat-
ed appliance, nor should a means for
grounding be added. Servicing a dou-
ble-insulated appliance requires
extreme care and knowledge of the sys-
tem, and should be done only by quali-
fied service personnel. Replacement
parts must be identical to those parts
being replaced. A double-insulated
appliance is marked with the words
“DOUBLE-INSULATION” or “DOUBLE-
INSULATED”.
The symbol may also be marked on
the appliance.