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Clearing blockages
Disconnect cleaner from electrical
outlet.
Low suction or pick up may be due to a
blockage in the system. Refer to the fol-
lowing steps to check for blockages
continuing with each step until the
blockage is found:
Turn cleaner OFF and disconnect
from electrical outlet.
1. Check fullness of filter bag; change if
needed.
12
Full One Year
Warranty
(Domestic Use)
Your HOOVER
®
appliance is warranted
in normal household use, in accordance
with the Owner’s Manual against original
defects in material and workmanship for
a period of one full year from date of
purchase. This warranty provides, at no
cost to you, all labor and parts to place
this appliance in correct operating
condition during the warranted period.
This warranty applies when the
appliance is purchased in the United
States including its territories and
possessions, or in Canada or from a
U.S. Military Exchange. Appliances
purchased elsewhere are covered by a
limited one year warranty which covers
the cost of parts only. This warranty
does not apply if the appliance is used
in a commercial or rental application.
Warranty service can only be obtained
by presenting the appliance to one of
the following Authorized Warranty
Service outlets. Proof of purchase will
be required before service is rendered.
1. Hoover Factory Service Centers
2. Hoover Authorized Warranty
Service Dealers (Depots)
For an automated referral of
authorized service outlets in the
U.S.A., phone 1-800-944-9200 OR
visit The Hoover Company on-line at
www.hoover.com
This warranty does not cover pick up,
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state
(or province).
If further assistance is needed, or if
there are questions concerning this
warranty or the availability of warranty
service outlets, write or phone the
Consumer Response Center, The Hoover
Company, 101 East Maple St., North
Canton, Ohio 44720.
Phone 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario, L7R 4A8.
Phone 1-800-263-6376.
4-1
C
B
A
Check airflow path
2. Plug cleaner in and turn ON. Check
for suction at end of hose (A).
a. If there is suction, continue with
step 3.
b. If there is no suction, check for
blockage in hose and dirt tube as
follows:
1) DIsconnect hose from dirt duct
(C) by reversing procedure for
“Attach hose” (Fig. 1-8 and 1-9).
2) Clear out hose.
3) Look into (C) and remove block-
age.
3. Check connection at hose tube (B);
remove any blockage.
4-2
D
Checking under bottom plate
4. Turn cleaner OFF and unplug.
5. Remove bottom plate, belt and agita-
tor (see “The belt” section).
Look into opening (D) for blockages and
remove.
6. Remove agitator shield (see Fig. 3-
13) and remove any loose debris which
may have accumulated under it.
4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse or tripped breaker
•
Replace fuse or reset breaker
• Thermal protector activated
•
Allow cleaner to cool for 30 minutes
(this will reset the thermal protector).
Prob
Problem: Cleaner/tools won’t pick up
Possible cause
Possible solution
• Broken or worn belt
•
Replace belt
• Agitator brush roll worn
•
Replace brush roll
• Filter bag full
•
Change filter bag
• Incorrect carpet height setting
•
Move nozzle control knob to lower
setting
• Blockage in air flow passage
•
Clear blockage
Problem: Cleaner hard to push
Possible cause
Possible solution
•
Incorrect carpet height setting
•
Move nozzle control knob to a
higher setting
Problem: Smoky/burning smell
detected
Possible cause
Possible solution
•
Belt broken or stretched
•
Replace agitator brush roll belt as
described in Figs. 3-17 through 3-27 in
the Maintenance section.