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TROUBLESHOOTING
1. Water is not flowing
a. Check to be sure there is water in the tank and it is covering the pump.
b. Check hose to be sure there are no kinks. Hose should be pushed fully onto both the
demineralization cartridge and pump.
c. Make sure pump is fully seated properly in bottom of tank.
d. Turn unit off, then back on to help clear any air in the system.
e. If water still is not flowing, remove pump, disassemble and make sure pump
wheel can spin freely and there is nothing blocking pump inlet or demineralization
cartridge inlet.
2. Unit flows water but does not produce mist
a. Make sure control is rotated fully clockwise.
b. Remove mist nozzle and check to see if there is water inside the nebulizer cham-
ber which is the pocket located next to the demineralization cartridge. If there is
no water in the nebulizer chamber, you may need to replace your demineralization
cartridge.
c. If there is water in the nebulizer chamber and steps 2a and 2b have been followed,
you may need to call our toll free number for further instructions.
3. Pump makes a swishing sound
a. The pump may have sucked in air. Be sure there is enough water in the tank to cover
the pump.
b. After filling, turn the unit off for a few seconds, then turn it back on to clear the
system of air.
4. Pump makes a whirring sound
a. The pump may not be properly seated. Be sure to push pump fully into tank. After
seating the pump properly, turn the unit off for a few seconds, then turn it back on.