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Pulsafeeder Factory Service Policy
Should you experience a problem with your Pulsafeeder pump, first consult the troubleshooting guide in
your operation and maintenance manual. If the problem is not covered or cannot be solved, please
contact your local Pulsafeeder Sales Representative or Distributor, or our Technical Services Department
for further assistance.
Trained technicians are available to diagnose your problem and arrange a solution. Solutions may include
purchase of replacement parts or returning the unit to the factory for inspection and repair. All returns
require a Return Authorization number to be issued by Pulsafeeder. Parts purchased to correct a warranty
issue may be credited after an examination of original parts by Pulsafeeder. Warranty parts returned as
defective which test good will be sent back freight collect. No credit will be issued on any replacement
electronic parts.
Any modifications or out-of-warranty repairs will be subject to bench fees and costs associated with
replacement parts.
Safety Considerations:
1. Read and understand all related instructions and documentation before attempting to install or maintain
this equipment
2. Observe all special instructions, notes, and cautions.
3. Act with care and exercise good common sense and judgment during all installation, adjustment, and
maintenance procedures.
4. Ensure that all safety and work procedures and standards that are applicable to your company and facility
are followed during the installation, maintenance, and operation of this equipment.
Revision History:
Rev B (3-1-05)
- Update diagram fig. 10
- Revise text step 11b page 11 diaphragm removal and replacement
-
Update all parts diagrams and lists, Section 12
Rev C (9-1-06)
- Update for Kynar (PVDF) heads
- Add model string ID page
- Update KOPkit list with PVDF kits
- Update parts lists with PVDF parts
Rev E (2-2007)
- Update all for introduction of model DC6, SPO address only
- Update materials references to “PTFE”
Copyright ©2004, 2006, 2007 Pulsafeeder, Inc. All rights reserved.
Information in this document is subject to change without notice. No part of this publication may be
reproduced, stored in a retrieval system or transmitted in any form or any means electronic or mechanical,
including photocopying and recording for any purpose other than the purchaser’s personal use without the
written permission of Pulsafeeder, Inc.