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6
Troubleshooting
• If water of rainfall holes fails to flow:
Open the lock, take off the lid, and remove the black cover. Take cleaning pin
out and stick through holes several times (Fig 5). Then replace cover and lid in
place.
• If the pump fails to operate, check the following:
Check the circuit breaker, or try a different outlet to make sure the pump is
getting electrical power. NOTE: Always disconnect from electrical outlet before
handling the pump.
Check the pump discharge and tubing for kinks and obstructions. Algae build
up can be flushed out under a heavy faucet.
Remove the pump inlet to access the impeller area. Turn the rotor to ensure
it is not broken or jammed (Fig 6).
Monthly maintenance will add to your pump’s life.
NOTE: Ensure that the electrical cord loops below the electrical outlet to form
a ‘Drip Loop’. This will prevent water from running down the cord into the
electrical outlet.
• If the pump gurgles, spews or “burps”:
Check the water level to make sure the pump has enough water to function.
• Obtaining a desired water level:
Check the water level daily the first week to measure the rate of evaporation;
refill with water as needed.
Caution:
All servicing of
this fountain
must be
performed by
authorized
HoMedics
service
personnel only.
Attention:
In order to get
best results,
please operate
pump completely
submerged.
Keep the water
level above the
minimum water
level ALL THE
TIME.
Figure 6
Maintenance
• To clean the pump:
Unplug from electrical outlet. Remove it from the base of the
fountain. Use a small brush or stream of water to remove any
debris (Fig 6).
• To keep water clean:
Periodically change water and clean the product according
to the water condition. Keeping the water clean prevents the
water from becoming sticky and forming micro-organisms.
• Keeping the water at an optimum level:
Add water periodically to keep water level at an optimum
level to avoid shortening the life of the pump.
NOTE: Never let the pump run dry, as this will shorten the
life of the pump.
• Fountain Storage
Unplug the fountain from the electrical outlet, empty the
water, and store in a dry, cool place.
Front Plate
Pump Inlet
Impeller
Tubing
Housing
Suction Feet
Flow Control Lever
Figure 5