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Maintenance
• To clean the pump:
Unplug from electrical outlet. Disassemble the fountain and remove the 2
screws at the top of the Pump Stand using a Phillips head screwdriver
(Fig. 1). Grasp the Water Supply Hole and gently lift the Pump Stand to
gain access to the Pump. Remove the Pump Stand at the Water Supply
Connector (Fig. 7). Use a small brush or stream of water to remove any
debris (Fig. 8).
• To keep water clean:
Periodically change water and clean the product according to the water
condition. Keeping the water clean prevents the water from becoming
sticky and forming micro-organisms. We recommend distilled water to
prevent mineral build up.
• To clean off hard water deposits on
the base or rocks:
Soak the container and rocks in a mixture of vinegar and water to clean
and remove any mineral build-up.
• Keeping the water at an optimum level:
Add water periodically to keep water level at an optimum level to avoid
shortening the life of the pump.
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Never let the pump run dry, as this will shorten the life of the
pump.
• Fountain Storage
Unplug the fountain from the electrical outlet, empty the water, and store
rocks and fountain in a dry, cool place.
Troubleshooting
• If the pump fails to operate, check
the following:
Check the circuit breaker, or try a different outlet to make sure
the pump is getting electrical power.
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Always disconnect
from electrical outlet before handling the pump.
Check the pump discharge and tubing for kinks and obstruc-
tions. Algae build up can be flushed out with a
garden hose.
Remove the pump inlet to access the impeller area. Turn the
rotor to ensure it is not broken or jammed.
Monthly maintenance will add to your pump’s life.
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Ensure that the electrical cord loops below the electrical
outlet to form a ‘Drip Loop’. This will prevent water from running
down the cord into the electrical outlet.
• If the pump gurgles, spews, or “burps”:
Check the water level to make sure the pump has enough
water to function.
• Obtaining a desired water level:
Check the water level daily the first week to measure the rate of
evaporation; refill with water as needed.
• If water is splashing outside
the fountain:
Stones that are hit by water and also touch the edge of the base
will cause water to splash outside of the base and contribute to
the splash factor. Expect some splash to occur as you get the
stones organized.
If splash continues, rearrange the stones by moving them
away from the edge of the base and/or adjust the Flow
Control Lever to a lower setting.
To access the Flow Control
Lever, located on the back side of the pump, follow the instruc-
tions to clean the pump located on the previous page (Fig 7). The
Flow Control Lever controls the pump speed. The speed is indi-
cated by a plus (+) and minus (-) sign. To increase the speed,
move the switch slowly downward in the direction of the plus sign.
You will hear a click as the switch moves to each speed level. At
its highest speed level, the switch will cease to move any further.
To decrease the pump speed, move the switch upward toward
the minus sign. Similarly, at its lowest speed, the switch will cease
to move any further (Fig. 9).
NOTE: It is recommended the pump be set at its highest speed
and later adjusted to a lower setting if desired. Be sure to unplug
the pump before adjusting the speed setting.
Figure 8
+
-
F
ront Plate
Pump Stand
Inserts Here
Back Plate
Suction F
eet
Impeller
P
ump Inlet
Flow
Control
L
ever
Housing
Minimum Water Level
Figure 9
7
6
Caution:
All servicing of
this fountain
must be
performed by
authorized
HoMedics
service
personnel only.
Attention:
In order to get
best results,
please operate
pump completely
submerged.
Keep the water
level above the
minimum water
level ALL
THE
TIME.
Flow Control Lever
(+) faster water output
(-) slower water output
–
+
Figure 7
‘7’ Shaped Stand
Water Supply Hole
Pump
Stand
W
ater
Supply
Connector
Pump
Flow
Contr
ol Lever