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SYMPTOM
Light does
not come
on.
Lights do
not stay on
in the AUTO
mode.
POSSIBLE CAUSE
1. Circuit breaker or fuse is
turned off.
2. If the lamp being controlled
has another switch, it may be
turned off.
3. Bulb is defective.
4. LIGHT control is set too far
toward the dark position.
5. Mode switch is set to OFF
instead of AUTO.
6. Poor connection.
1. Motion has stopped in the
room.
2. TIME control is set for too
short a delay.
TROUBLESHOOTING
SYMPTOM
Light does
not turn off.
Light comes
on for no
reason in
the AUTO
mode.
POSSIBLE CAUSE
1. Incorrect wiring.
2. Mode switch is set to ON
instead of AUTO.
3. Motion is still present.
4. Delay set by TIME control
has not yet expired.
1.
Heating or cooling objects
(such as air vents, appliances,
or drafts through the wall box)
are causing false triggering.
2.
Switch on the sensor has been
turned off and back on.
3.
There was a momentary
power interruption. The light
will turn off automatically
when the “on” time expires.
TECHNICAL SERVICE
(Do Not Send Products)
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem
persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of
Purchase, and Place of Purchase.
NO SERVICE PARTS AVAILABLE FOR THIS PRODUCT
FIVE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary
from state to state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or
workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs,
batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification
of the product or of any furnished component will void this warranty in its entirety. This warranty does not
include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return
shipping charges.
This warranty covers only DESA Specialty Products assembled products and is not extended to other equipment
and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT
THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF
ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL
BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS FOR ANY SPECIAL, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF
BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you. Proof of purchase is required for warranty claims.