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FIVE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to
state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will
be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other
expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished
component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation,
setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that
a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR
ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY
ON THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUD-
ING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SOLUTION
Lights will not come on. 1. Battery is dead.
2. Sensor is turned OFF.
3. Lamp is loose or burned out.
4. Daylight turn-off is in effect.
5. Incorrect aiming.
1. Switch the sensor OFF and let the battery
charge for three or more sunny days before
using again.
2. Turn sensor ON.
3. Check lamp and replace if burned out.
4. Recheck after dark.
5. Re-aim the sensor to cover desired area.
Lights come on in daylight. 1. Light control may be installed in a relatively
dark location.
2. Light control is in TEST.
1. Relocate light control to an area that receives
more light.
2. Set control switch to AUTO position.
Lights come on for no appar-
ent reason.
1. Light control may be sensing small animals
or automobile traffic.
2. Range is set too high.
1. Re-aim sensor.
2. Reduce RANGE.
Lights stay on continuously. 1. Light control is pointed toward a heat source
like an air vent, dryer vent, or brightly-colored
heat-reflective surface.
2. Light control is in TEST.
1. Reposition sensor.
2. Set control switch to AUTO position.
Lights flash on and off. 1. Heat or light from the lamp may be turning
the light control on and off.
2. Heat being reflected from other objects
may be affecting the sensor.
3. Light control is in the TEST mode and
warming up.
4. Battery is almost dead.
1. Reposition the lamps away from the sensor.
2. Reposition sensor.
3. Flashing is normal under these conditions.
4. Reduce RANGE. If flashing continues, switch
the sensor OFF and let the battery charge for
three or more sunny days before using again.
TECHNICAL SERVICE
Please call 1-800-858-8501 (English speaking only) for assistance
before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If
the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST (M-
F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase,
and Place of Purchase.
No Service Parts Available for this Product