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598-1233-03
TROUBLESHOOTING
SYMPTOM POSSIBLE CAUSE SOLUTION
Light does not come
on.
1. Circuit breaker or fuse is
turned off.
2. If the lamp being controlled
has another switch, it may
be turned off.
3. Bulb is burned out.
4. Poor connection.
5. ON/OFF button not
pushed.
6. Control may be wired
wrong.
1. Turn circuit breaker on.
2. Turn other switch on.
3. Replace light bulb.
4. Verify all wiring connec-
tions.
5. Press the ON/OFF button.
6. See Troubleshooting Wiring
Connections, page 6.
Light does not turn off.
1. Switch is being triggered
by air vent or other heat
source.
2. Motion is still present.
3. Delay set by TIME control
has not expired.
4. Control may be wired
wrong.
1. Move switch to other switch
location or determine the
source triggering the switch
and alter air flow.
2. Make sure there is no motion
during TIME control period.
3. Set switch TIME control to
shorter time period.
4. See Troubleshooting Wiring
Connections, page 6.
Lights do not stay on
as desired.
1. Motion has stopped in the
room.
2. TIME control is set for too
short a delay.
1. Continue movement.
2. Set switch TIME control to
longer time period.
Remote switch does
not work.
1. Control may be wired
wrong.
1. See Troubleshooting Wiring
Connections, page 6.
TECHNICAL SERVICE
Please call 1-800-858-8501 (English speaking only) for assistance
before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.
hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501 (English speaking
only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number,
Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product