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Troubleshooting
Chime does not sound:
• Make sure push button and chime codes are the same (See pages 2 and 3).
• Check orientation of push button battery (See page 3).
• Check push button battery charge, replace if necessary.
Batteries seem OK, but the chime does not work when installed:
• Do not mount chime or push button on metal or near metal studs. This reduces
the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims to move chime
or push button off metal surface.
• Concrete floors may reduce range. Move chime away from floor.
• Try locating chime closer to push button.
The range of the wireless chime can vary with location, temperature and battery
condition.
Regulatory Information
This device complies with Part 15 of the FCC Rules and RSS-210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved by the
party responsible for regulatory compliance could void the user’s authority to oper-
ate the equipment.
Technical Service
Please call 1-800-858-8501 (English speaking only) for assis-
tance before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web
site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-
858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available:
Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product