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Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc.
(“Hansgrohe”). This warranty is limited to Hansgrohe products which are purchased by a consumer
in the United States after March 1, 1996, and installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product
against defects in material or workmanship as follows: Hansgrohe will repair at no charge for parts
only or, at its option, replace any product or part of the product that proves defective because of
improper workmanship and/or material, under normal installation, use, service and maintenance. If
Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made,
Hansgrohe may elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in
the following two sentences. If you are a consumer who purchased the product for use primarily for
personal, family, or household purposes, this warranty extends for as long as you own the product
and the home in which the product is originally installed. If you purchased the product for use
primarily for any other purpose, including, without limitation, a commercial purpose, this warranty
extends only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for 5 years,
with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation,
improper maintenance, misuse, abuse, negligence, accident or alteration, or (2) the use of
abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the product in
any manner contrary to the product instructions. (3) Conditions in the home such as excessive
water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty
service, or for installation or reinstallation of the product (including but not limited to proper
packaging and shipping costs), or for installation or reinstallation of the product.
D. Accessories, connected materials and products, or related products not manufactured by
Hansgrohe.