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Troubleshooting Guide
The following section provides the solutions to many common problems and
questions. If your Allergen Reducer is not working correctly, review these solutions
first. If your problem is still not solved after reviewing this guide, call our toll-free
customer service number, listed on the front cover of this manual, for assistance.
How to Clean
Your Allergen Reducer is designed to provide years of trouble-free service with
minimal maintenance. The following instructions will help you maximize the life
and efficiency of your Allergen Reducer.
1. Unplug the unit before cleaning.
2. Wipe the exterior housing with a
clean, dry cloth only.
3. To clean the grille, wipe with a damp
cloth or use a vacuum cleaner to
remove lint or debris.
4. Do not use detergents, solvents,
or spray cleaners. No part of the
Allergen Reducer should be placed
in a dishwasher.
Do not immerse unit in water or
other liquid.
wWARNING
To reduce risk of electric shock:
• Always unplug before cleaning.
• Do not immerse in water or other liquid.
PROBLEM
Allergen Reducer
will not turn on.
Reduced airflow
or poor filtering.
Things TO CHECK
• Is the Allergen Reducer plugged into a powered outlet?
Check the outlet by plugging in a lamp.
• Is the fan speed switch turned on?
• The intake or outlet grille may be blocked. Make sure
nothing is in front of or on top of the Allergen Reducer.
• The filter may be clogged. Check the filter and replace
if necessary.
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