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Problem Possible Causes What To Do
Air conditioner
The air conditioner • Make sure the air conditioner plug is pushed completely
does not start
is unplugged. into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
Power failure. • The unit will automatically re-start in the settings last
used after the power is restored.
• There is a protective time delay (approximately 3 minutes)
to prevent tripping of the compressor overload. For this
reason, the unit may not start normal cooling for
3 minutes after it is turned back on.
The current interrupter • Press the
RESET
button located on the power cord plug.
device is tripped.
• If the
RESET
button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
Air conditioner does not
Airflow is restricted. • Make sure there are no curtains, blinds or furniture
cool as it should
blocking the front of the air conditioner.
The temp control may not • On models with touch pads: In the
Cool
mode, press the
be set correctly.
Decrease
▼ pad.
• On models with control knobs, turn the temperature
knob to a higher number.
The air filter is dirty. • Clean the filter at least every 30 days. See the
Care and Cleaning
section.
The room may have been hot. • When the air conditioner is first turned on, you need to
allow time for the room to cool down.
Cold air is escaping. • Check for open furnace floor registers and cold air returns.
• Set the air conditioner’s vent to the closed position.
Cooling coils have iced up. • See “
Air conditioner freezing up
” below.
Air conditioner
Ice blocks the air flow and • On models with control knobs, set the mode control at
freezing up
stops the air conditioner
High Fan
or
High Cool
with the
Temp
at
1
or
2
.
from cooling the room.
• On models with touch pads, set the controls at
High Fan
or
High Cool
and set the thermostat to a higher
temperature.
The remote control
The batteries are inserted • Check the position of the batteries. They should be
is not working
incorrectly. inserted in the opposite (+) and (–) direction.
The batteries may be dead. • Replace the batteries.
Water drips outside
Excessively hot and • This is normal.
humid weather.
Water drips indoors
The air conditioner is not • For proper water disposal, make sure the air conditioner
tilted to the outside. slants slightly from the case front to the rear.
Water collects in
Moisture is removed from • This is normal for a short period in areas with little
base pan
indoor air and drains into humidity; normal for a longer period in very humid areas.
rear of a cabinet where a fan
blows it against the outdoor
condenser coil.
Delay 1–24hr feature not
A power outage or interruption • The unit will automatically re-start in the settings last used
working properly
occurred. after the power is restored. If the
Delay 1–24hr
feature was
set, it will resume countdown. You may need to set a new
time if desired.
Troubleshooting Tips.
Troubleshooting Tips. Save time and money! Review the chart below
first and you may not need to call for service.
Safety Instructions
Operating
Instructions
Care and Cleaning
Installation
Instructions
Troubleshooting
Tips
Consumer Support