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Greenfi re Pellet Stove and Insert Owner's Manual
14
WARRANTY
Exclusions and Limitations:
1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint.
2. This Warranty excludes wear and tear or breakage caused by cleaning, moving or service on log set.
3. A qualifi ed installer must install this stove or fi replace. This Limited Warranty covers defects in materials and workmanship only
if the product has been installed in accordance with local building and fi re codes; in their absence, refer to the owner’s manual.
If the product is damaged or broken as a result of any alteration, willful abuse, mishandling, accident, neglect, or misuse of the
product, the Limited Warranty does not apply.
4. The stove must be operated and maintained at all times in accordance with the instructions in the Owner’s Manual. If the unit
shows signs of neglect or misuse, it is not covered under the terms of this Warranty policy. Performance problems due to operator
error will not be covered by the Limited Warranty policy.
5. As this is a heating appliance some changes in colour of surface fi nishes may occur. This is not a fl aw and as such is not covered
under this warranty.
6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and therefore,
is not covered under this Limited Warranty.
7. Misuse includes over-fi ring. Over-fi ring this appliance can cause serious damage and will nullify the Limited Warranty.
8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove glass, including but not limited
to glass that is struck, has surface contaminates or has had harsh or abrasive cleaners used on it.
9. This warranty does not cover products made or provided by other manufacturers and used in conjunction with the operation of
this stove without prior authorization from FPI The use of such products may nullify the Limited Warranty on this stove. If unsure
as to the extent of this Limited Warranty, contact your authorized Greenfi re dealer before installation.
10. FPI will not be responsible for inadequate performance caused by environmental conditions, or use of any fuel other than certifi ed
wood pellets.
11. The Limited Warranty does not cover installation and operational related problems such as spillage caused by environmental
conditions. Environmental conditions include but are not limited to nearby trees, buildings, roof tops, wind, hills, mountains, inad-
equate venting or ventilation, excessive offsets, negative air pressures or other infl uences caused by mechanical systems such
as furnaces, fans, clothes dryers etc.
12. The Limited Warranty is void if:
a) The stove has been operated in atmospheres contaminated by chlorine, fl uorine or other damaging chemicals.
b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c) Any damage to the unit, combustion chamber or other components due to water, or weather damage which is the result of, but
not limited to, improper chimney/venting installation.
c) Salt air in coastal areas or high humidity can be corrosive to the fi nish; these environments can cause rusting. Damage caused
by salt air or high humidity is not covered by the Limited Warranty.
13.Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse,
improper installation, alteration or adjustment of the manufacturer’s settings of components, lack of proper and regular mainte-
nance, alteration, or act of God.
14. The Limited Warranty does not cover damage caused to the fi replace or stove while in transit. If this occurs, do not operate the
stove and contact your courier and/or dealer.
15. The Limited Warranty does not extend to or include fi rebox paint, door or glass gaskets with damage caused by normal wear and
tear, or exterior paint discoloration or chipping, worn gaskets, etc.
16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation, or modifi cation of the unit.